# Pritunl

**URL:** https://forum.pritunl.com/c/pritunl/5.md?page=32

[Latest](https://forum.pritunl.com/latest.md) · [Categories](https://forum.pritunl.com/categories.md) · [Tags](https://forum.pritunl.com/tags.md)

**Page:** 33

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## [2FA Caching doesn't work anymore](https://forum.pritunl.com/t/2fa-caching-doesnt-work-anymore/1097)

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**Author:** [@wf10](https://forum.pritunl.com/u/wf10)\
**Replies:** 3\
**Last updated:** [June 18, 2023, 2:52am UTC](https://forum.pritunl.com/t/2fa-caching-doesnt-work-anymore/1097 "2023-06-18T02:52:50Z")

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For testing reasons, I disabled the caching option on Pritunl. Now, I activated it again, but I have to make the 2FA every time. I disabled: pritunl set app.sso\_cache\_timeout false pritunl set app.sso\_client\_cache\_tim…

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## [HiPAA rule conformance](https://forum.pritunl.com/t/hipaa-rule-conformance/1151)

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**Author:** [@JongHoKim](https://forum.pritunl.com/u/JongHoKim)\
**Replies:** 3\
**Last updated:** [June 16, 2023, 10:12pm UTC](https://forum.pritunl.com/t/hipaa-rule-conformance/1151 "2023-06-16T22:12:41Z")

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hello Customer side uses AWS Cloud EC2 I am using Pritunl OPEN-VPN. We are trying to expand our business to the US side. I would like to get confirmation that the current Pritunl OPEN-VPN is Hipaa compliant.

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## [Clients can't connect after updating server to Ubuntu 22.04](https://forum.pritunl.com/t/clients-cant-connect-after-updating-server-to-ubuntu-22-04/1143)

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**Author:** [@NickAndrews](https://forum.pritunl.com/u/NickAndrews)\
**Replies:** 2\
**Last updated:** [June 16, 2023, 12:05pm UTC](https://forum.pritunl.com/t/clients-cant-connect-after-updating-server-to-ubuntu-22-04/1143 "2023-06-16T12:05:16Z")

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I’ve had a Pritunl Server running on Ubuntu 18.04 for several years. I got an email a few weeks ago from Azure stating that I should update my servers to 22.04. I instead creating a new VM targeting 22.04 and pointed thi…

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## [Hipaa pritunl OPENVPN compliance](https://forum.pritunl.com/t/hipaa-pritunl-openvpn-compliance/1149)

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**Author:** [@rlawhdgh](https://forum.pritunl.com/u/rlawhdgh)\
**Replies:** 1\
**Last updated:** [June 16, 2023, 4:25am UTC](https://forum.pritunl.com/t/hipaa-pritunl-openvpn-compliance/1149 "2023-06-16T04:25:02Z")

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hello The customer has installed pritunl on AWS Cloud EC2 and is using it for OpenVPN. I would like to get confirmation that the pritunl OPen VPN method is compliant with Hipaa regulations.

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## [Force vpn traffic on IPV6](https://forum.pritunl.com/t/force-vpn-traffic-on-ipv6/1140)

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**Author:** [@gdewey](https://forum.pritunl.com/u/gdewey)\
**Replies:** 2\
**Last updated:** [June 15, 2023, 4:13am UTC](https://forum.pritunl.com/t/force-vpn-traffic-on-ipv6/1140 "2023-06-15T04:13:44Z")

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hi, I need to force traffic via the VPN where I assume that making a route 0.0.0.0/0 does just that but some users with IPV6 bypass this route and end up with their public IP regardless they are logged into the VPN… doe…

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## [How does Pritunl handle log rotation?](https://forum.pritunl.com/t/how-does-pritunl-handle-log-rotation/1139)

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**Author:** [@barddes](https://forum.pritunl.com/u/barddes)\
**Replies:** 1\
**Last updated:** [June 15, 2023, 3:57am UTC](https://forum.pritunl.com/t/how-does-pritunl-handle-log-rotation/1139 "2023-06-15T03:57:21Z")

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I’ve set up a Pritunl VPN that has been running for about 2 weeks now. Out of curiosity, I decided to check how the logs are rotated but couldn’t find anything related to that in the docs. It seems that my logs are rota…

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## [New to pritunl](https://forum.pritunl.com/t/new-to-pritunl/1067)

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**Author:** [@bcrowlio](https://forum.pritunl.com/u/bcrowlio)\
**Replies:** 1\
**Last updated:** [June 14, 2023, 1:26pm UTC](https://forum.pritunl.com/t/new-to-pritunl/1067 "2023-06-14T13:26:49Z")

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hi. I am new to this things. so i need some help. with the good guide i installed pritunl onto my server and i can use it now. i need the followings. can i use sas radius or dma radius for user access? if so how do i s…

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## [I want to add my database ip in route at the server](https://forum.pritunl.com/t/i-want-to-add-my-database-ip-in-route-at-the-server/1133)

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**Author:** [@Raghul\_Rajesh](https://forum.pritunl.com/u/Raghul_Rajesh)\
**Replies:** 1\
**Last updated:** [June 13, 2023, 8:16pm UTC](https://forum.pritunl.com/t/i-want-to-add-my-database-ip-in-route-at-the-server/1133 "2023-06-13T20:16:45Z")

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hi @zach , im planning to connect my database through the vpn server, for that i just added the specific ips of the database end point, but after i created database auto scaling i changed and added in this route the data…

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## [Profile connect failed](https://forum.pritunl.com/t/profile-connect-failed/1130)

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**Author:** [@user101](https://forum.pritunl.com/u/user101)\
**Replies:** 1\
**Last updated:** [June 13, 2023, 8:15pm UTC](https://forum.pritunl.com/t/profile-connect-failed/1130 "2023-06-13T20:15:14Z")

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All my Pritunl VPN users cannot login to the VPN this morning. They are all see the following error in the Pritunl client. Profiles: profile connect failed RequestError: Request: Timeout error ssl=false hostname=1…

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## [Pritunl breaks systemd-resolved](https://forum.pritunl.com/t/pritunl-breaks-systemd-resolved/1126)

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**Author:** [@rustyx](https://forum.pritunl.com/u/rustyx)\
**Replies:** 1\
**Last updated:** [June 13, 2023, 8:09pm UTC](https://forum.pritunl.com/t/pritunl-breaks-systemd-resolved/1126 "2023-06-13T20:09:17Z")

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Running Pritunl Client v1.3.3484.2 on Ubuntu 22.04. $ nslookup localhost Server: 127.0.0.53 Address: 127.0.0.53#53 $ pritunl-client start efdtqldtiq1lrzll $ nslookup localhost ;; communications error to…

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## [Failed to Sync](https://forum.pritunl.com/t/failed-to-sync/1122)

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**Author:** [@Eloy](https://forum.pritunl.com/u/Eloy)\
**Replies:** 4\
**Last updated:** [June 11, 2023, 2:06am UTC](https://forum.pritunl.com/t/failed-to-sync/1122 "2023-06-11T02:06:29Z")

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Hi, I trying to use Pritunl in my Ubuntu Server. I did the installation trough Pritunl docs \[Installation\], created an Organization, Server and my User, I made the connection between Server and Orga, but, when I access …

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## [Getting transitive groups by using Google SSO](https://forum.pritunl.com/t/getting-transitive-groups-by-using-google-sso/1120)

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**Author:** [@mkvpn](https://forum.pritunl.com/u/mkvpn)\
**Replies:** 1\
**Last updated:** [June 8, 2023, 9:11pm UTC](https://forum.pritunl.com/t/getting-transitive-groups-by-using-google-sso/1120 "2023-06-08T21:11:28Z")

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Hi everyone, I need to retrieve the transitive groups (Method: groups.memberships.searchTransitiveGroups | Cloud Identity | Google Cloud) using Google SSO. Is there a way to do this? Currently, I only have access to…

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## [Profile Synch Not Occurring](https://forum.pritunl.com/t/profile-synch-not-occurring/1110)

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**Author:** [@SDenbow](https://forum.pritunl.com/u/SDenbow)\
**Replies:** 2\
**Last updated:** [June 7, 2023, 7:34pm UTC](https://forum.pritunl.com/t/profile-synch-not-occurring/1110 "2023-06-07T19:34:32Z")

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Client v1.3.3484.2 Server v1.30.3354.99 3f1a88 Hello We have multiple servers running on a single host. The different servers are used to distribute our workforce unto different subnets. We need to move an organizatio…

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## [Realtime statistics by users](https://forum.pritunl.com/t/realtime-statistics-by-users/1107)

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**Author:** [@ForestQ](https://forum.pritunl.com/u/ForestQ)\
**Replies:** 1\
**Last updated:** [June 7, 2023, 6:54pm UTC](https://forum.pritunl.com/t/realtime-statistics-by-users/1107 "2023-06-07T18:54:28Z")

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How can I see traffic statistics for users in real time? I see that there is a general graph of traffic on the server, but who specifically downloads is not visible.

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## [Different Single Sign-On](https://forum.pritunl.com/t/different-single-sign-on/1104)

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**Author:** [@esvsal](https://forum.pritunl.com/u/esvsal)\
**Replies:** 1\
**Last updated:** [June 6, 2023, 11:32pm UTC](https://forum.pritunl.com/t/different-single-sign-on/1104 "2023-06-06T23:32:05Z")

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Hello people, Is it possible to have different Single Sign-On for different Servers, specifically I want to use Okta+Yubico for one server and just Okta for another.

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## [Yubikey](https://forum.pritunl.com/t/yubikey/1095)

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**Author:** [@esvsal](https://forum.pritunl.com/u/esvsal)\
**Replies:** 3\
**Last updated:** [June 6, 2023, 11:20pm UTC](https://forum.pritunl.com/t/yubikey/1095 "2023-06-06T23:20:47Z")

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I’m trying to configure users to have Yubikeys as an extra layer of protection, we have a Okta SSO working properly, I tried to follow this guide: YubiKey , but I got confused since this setting is a global setting am …

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## [Client two-step authentication cache doesn't work](https://forum.pritunl.com/t/client-two-step-authentication-cache-doesnt-work/1090)

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**Author:** [@Dmitriy](https://forum.pritunl.com/u/Dmitriy)\
**Replies:** 5\
**Last updated:** [June 5, 2023, 3:00pm UTC](https://forum.pritunl.com/t/client-two-step-authentication-cache-doesnt-work/1090 "2023-06-05T15:00:22Z")

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Hi, when I use Google Authenticator as 2fa, the authorization cache doesn’t work in my ovpn-client (OpenVPN Connect 3.3.7). But it works in pritunl-client for windows. Is this normal what cache doesn’t work in non-pritu…

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## [Pritunl Client auto start on Ubuntu Server 22.04](https://forum.pritunl.com/t/pritunl-client-auto-start-on-ubuntu-server-22-04/1083)

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**Author:** [@user101](https://forum.pritunl.com/u/user101)\
**Replies:** 10\
**Last updated:** [June 4, 2023, 6:45pm UTC](https://forum.pritunl.com/t/pritunl-client-auto-start-on-ubuntu-server-22-04/1083 "2023-06-04T18:45:02Z")

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Is there a way to configure the Pritunl Client to auto start and login when a server starts? We’re using Ubuntu Server 22.04.

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## [Not install](https://forum.pritunl.com/t/not-install/1074)

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**Author:** [@markkats](https://forum.pritunl.com/u/markkats)\
**Replies:** 8\
**Last updated:** [June 4, 2023, 6:39pm UTC](https://forum.pritunl.com/t/not-install/1074 "2023-06-04T18:39:08Z")

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Ubuntu 20. I install it according to the script from the Main page: sudo tee /etc/apt/sources.list.d/mongodb-org-6.0.list \<\< EOF deb MongoDB Repositories focal/mongodb-org/6.0 multiverse EOF sudo tee /etc/apt/sources…

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## [Pritunl-client pin parameter](https://forum.pritunl.com/t/pritunl-client-pin-parameter/1087)

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**Author:** [@gdewey](https://forum.pritunl.com/u/gdewey)\
**Replies:** 1\
**Last updated:** [June 4, 2023, 6:32pm UTC](https://forum.pritunl.com/t/pritunl-client-pin-parameter/1087 "2023-06-04T18:32:31Z")

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I am trying to connect a linux server using the client “pritunl-client” but server responds that PIN is require. The --password is equivalent to PIN ? its very confusing… this are my arguments but I am unable to connect…

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## [Cannot start a server after first pritunl installation](https://forum.pritunl.com/t/cannot-start-a-server-after-first-pritunl-installation/1084)

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**Author:** [@cazimma](https://forum.pritunl.com/u/cazimma)\
**Replies:** 1\
**Last updated:** [June 4, 2023, 6:24pm UTC](https://forum.pritunl.com/t/cannot-start-a-server-after-first-pritunl-installation/1084 "2023-06-04T18:24:51Z")

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Hi, I have installed Pritunl in an Almalinux 9.2 machine (VPS by a hosting provider). I have connected to the web services to create an organization and user associated with it. But after I create a server, it fails to …

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## [Combine password and pin for Azure](https://forum.pritunl.com/t/combine-password-and-pin-for-azure/1075)

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**Author:** [@user101](https://forum.pritunl.com/u/user101)\
**Replies:** 5\
**Last updated:** [June 4, 2023, 6:22pm UTC](https://forum.pritunl.com/t/combine-password-and-pin-for-azure/1075 "2023-06-04T18:22:38Z")

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Hello, We use Azure SSO with Pritunl. This works fine with the Pritunl client. However, we also have a need to use the OpenVPN client. This client prompts for a username and password. What is the format for the p…

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## [Pritunl on mac os WireGuard error](https://forum.pritunl.com/t/pritunl-on-mac-os-wireguard-error/1093)

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**Author:** [@neocheng0803](https://forum.pritunl.com/u/neocheng0803)\
**Replies:** 0\
**Last updated:** [June 2, 2023, 6:13pm UTC](https://forum.pritunl.com/t/pritunl-on-mac-os-wireguard-error/1093 "2023-06-02T18:13:02Z")

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I encountered the following error message when using Pritunl WireGuard on Mac OS. I have tried various methods, including uninstalling and reinstalling, but the issue persists. The same configuration file works on anothe…

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## [Fedora 38 support for pritunl-client-electron](https://forum.pritunl.com/t/fedora-38-support-for-pritunl-client-electron/1011)

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**Author:** [@shumac](https://forum.pritunl.com/u/shumac)\
**Replies:** 2\
**Last updated:** [June 2, 2023, 11:53am UTC](https://forum.pritunl.com/t/fedora-38-support-for-pritunl-client-electron/1011 "2023-06-02T11:53:17Z")

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Hello, When will pritunl-client-electron be available for Fedora 38? Does the Fedora 37 package works on Fedora 38? Thank you.

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## [Auto reconnect "off" setting not saved on classic interface](https://forum.pritunl.com/t/auto-reconnect-off-setting-not-saved-on-classic-interface/1072)

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**Author:** [@roland.schmidt](https://forum.pritunl.com/u/roland.schmidt)\
**Replies:** 2\
**Last updated:** [June 1, 2023, 11:13am UTC](https://forum.pritunl.com/t/auto-reconnect-off-setting-not-saved-on-classic-interface/1072 "2023-06-01T11:13:37Z")

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Hi, we observed that while using the Pritunl VPN classic interface (windows) “Auto Reconnect” option is not saved during application restart if it is set to “off”. Every time application restarts “Auto Reconnect” is s…

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## [Unable to connect users](https://forum.pritunl.com/t/unable-to-connect-users/1081)

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**Author:** [@Rini](https://forum.pritunl.com/u/Rini)\
**Replies:** 0\
**Last updated:** [June 1, 2023, 10:34am UTC](https://forum.pritunl.com/t/unable-to-connect-users/1081 "2023-06-01T10:34:32Z")

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I have been successfully using Pritunl to connect to my existing organization servers. However, when attempting to add and connect to new servers and organizations, I encounter connection failures. Despite verifying the …

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## [How to configure Duo for 2FA along with Google SSO?](https://forum.pritunl.com/t/how-to-configure-duo-for-2fa-along-with-google-sso/1031)

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**Author:** [@millereffect](https://forum.pritunl.com/u/millereffect)\
**Replies:** 4\
**Last updated:** [May 29, 2023, 9:11am UTC](https://forum.pritunl.com/t/how-to-configure-duo-for-2fa-along-with-google-sso/1031 "2023-05-29T09:11:12Z")

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Hi, I have Google SSO (the Google Apps option) configured & working correctly. I am now trying to introduce Duo for 2FA, i.e. switch to the Google Apps + Duo Security option. The docs here seem to cover the case where …

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## [Routing Rule Problem](https://forum.pritunl.com/t/routing-rule-problem/1050)

<div class="topic-metadata">

**Author:** [@Cryptograph](https://forum.pritunl.com/u/Cryptograph)\
**Replies:** 3\
**Last updated:** [May 30, 2023, 8:48am UTC](https://forum.pritunl.com/t/routing-rule-problem/1050 "2023-05-30T08:48:03Z")

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Hello, I am using Pritunl version “v1.30.3431.73”. I have private networks on my servers, and access to the servers is possible through VPN over the private network. I have defined a routing rule on the VPN that allows …

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## [Autostart connection disappears](https://forum.pritunl.com/t/autostart-connection-disappears/1053)

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**Author:** [@wbjimmer](https://forum.pritunl.com/u/wbjimmer)\
**Replies:** 2\
**Last updated:** [May 28, 2023, 10:51am UTC](https://forum.pritunl.com/t/autostart-connection-disappears/1053 "2023-05-28T10:51:06Z")

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Company has several servers for different work purposes. One is the general use/“always on” connection that everyone is supposed to use. On my pc, when I go into my profile and set that connection to system profile/auto…

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## [Use multiple authetication/SSO providers at the same time](https://forum.pritunl.com/t/use-multiple-authetication-sso-providers-at-the-same-time/1058)

<div class="topic-metadata">

**Author:** [@roland.schmidt](https://forum.pritunl.com/u/roland.schmidt)\
**Replies:** 3\
**Last updated:** [May 26, 2023, 6:08pm UTC](https://forum.pritunl.com/t/use-multiple-authetication-sso-providers-at-the-same-time/1058 "2023-05-26T18:08:29Z")

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Hi, we are interested to configure multiple SSO authentication providers for our VPN users. Like for some users/organizations to use Azure for example and others to use AD(radius) + DUO Is it possible to have them con…

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