# Pritunl VPN

**URL:** https://forum.pritunl.com/c/pritunl/pritunl-vpn/6.md?page=11

[Latest](https://forum.pritunl.com/latest.md) · [Categories](https://forum.pritunl.com/categories.md) · [Tags](https://forum.pritunl.com/tags.md)

**Page:** 12

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## [Google SSO login returns 405 after setting app.sso\_org via CLI](https://forum.pritunl.com/t/google-sso-login-returns-405-after-setting-app-sso-org-via-cli/2539)

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**Author:** [@vyrwu](https://forum.pritunl.com/u/vyrwu)\
**Replies:** 3\
**Last updated:** [October 28, 2024, 3:48pm UTC](https://forum.pritunl.com/t/google-sso-login-returns-405-after-setting-app-sso-org-via-cli/2539 "2024-10-28T15:48:33Z")

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Hi! Thanks for working on Pritunl. We are configuring our Pritunl VPN host via a CLI as part of the EC2 user-data script after restoring the local MongoDB. When logging into a freshly booted instance using SSO, we’re re…

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## [Limit service ports by organization](https://forum.pritunl.com/t/limit-service-ports-by-organization/2542)

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**Author:** [@lucasguimaraes](https://forum.pritunl.com/u/lucasguimaraes)\
**Replies:** 1\
**Last updated:** [October 25, 2024, 10:37pm UTC](https://forum.pritunl.com/t/limit-service-ports-by-organization/2542 "2024-10-25T22:37:49Z")

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Hello! I’m setting my first ever installation of Pritunl. The intention is to have 2 organizations, one with access to everything and one restricted to a single VM on AWS EC2. On top of limiting which VM can be accessed…

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## [OpenVPN disconnect after exact 1 hour](https://forum.pritunl.com/t/openvpn-disconnect-after-exact-1-hour/2535)

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**Author:** [@andreas.metzinger](https://forum.pritunl.com/u/andreas.metzinger)\
**Replies:** 5\
**Last updated:** [October 25, 2024, 10:07am UTC](https://forum.pritunl.com/t/openvpn-disconnect-after-exact-1-hour/2535 "2024-10-25T10:07:03Z")

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Since I updated the pritunl server to the latest version, my clients disconnect after exact 1 hour. In the logs, I get the following: \[VPN-Edgeserver01\]\[2024-10-23 09:18:00,269\]\[ERROR\] User failed auth update check se…

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## [Custom authentication](https://forum.pritunl.com/t/custom-authentication/2524)

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**Author:** [@albydarned](https://forum.pritunl.com/u/albydarned)\
**Replies:** 4\
**Last updated:** [October 23, 2024, 3:23pm UTC](https://forum.pritunl.com/t/custom-authentication/2524 "2024-10-23T15:23:26Z")

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We are evaluating using pritunl as our vpn for customers to access devices behind our firewall. I have the enterprise trial running right now, with one server, org, and user. I have it set up, that on connection a plugin…

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## [Multiple hosts with different versions](https://forum.pritunl.com/t/multiple-hosts-with-different-versions/2529)

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**Author:** [@Moor](https://forum.pritunl.com/u/Moor)\
**Replies:** 1\
**Last updated:** [October 23, 2024, 9:35am UTC](https://forum.pritunl.com/t/multiple-hosts-with-different-versions/2529 "2024-10-23T09:35:26Z")

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Hi. At the moment, I am using Pritunl 1.32.3897.75 32a79b and Mongo Atlas 6.0.18. This version of Pritunl has a regress bug with assigning DNS Search Domain to clients upon connection. I want to add two more hosts to t…

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## [I can't connect vpn from my home wifi](https://forum.pritunl.com/t/i-cant-connect-vpn-from-my-home-wifi/2503)

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**Author:** [@shameemshah](https://forum.pritunl.com/u/shameemshah)\
**Replies:** 7\
**Last updated:** [October 23, 2024, 9:34am UTC](https://forum.pritunl.com/t/i-cant-connect-vpn-from-my-home-wifi/2503 "2024-10-23T09:34:03Z")

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I can’t connect to the VPN using my home Wi-Fi(ISP Airtel India), but I’m an enterprise Pritunl customer. When I switch to my mobile network, the VPN works. How can I fix this problem?

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## [Problems installing Pritunl on Ubuntu 22.04 and 24.04](https://forum.pritunl.com/t/problems-installing-pritunl-on-ubuntu-22-04-and-24-04/2508)

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**Author:** [@w01](https://forum.pritunl.com/u/w01)\
**Replies:** 5\
**Last updated:** [October 21, 2024, 4:24pm UTC](https://forum.pritunl.com/t/problems-installing-pritunl-on-ubuntu-22-04-and-24-04/2508 "2024-10-21T16:24:48Z")

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Hello together, today I wanted to install Pritunl on Ubuntu 22.04 or 24.04 and I’m receiving the error message that the repository is not signed. Here with 24.04: I can provide the similar screenshot for 22.04 as we…

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## [Users need to authenticate on each reconnect](https://forum.pritunl.com/t/users-need-to-authenticate-on-each-reconnect/2500)

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**Author:** [@Jonathan](https://forum.pritunl.com/u/Jonathan)\
**Replies:** 3\
**Last updated:** [October 19, 2024, 8:13pm UTC](https://forum.pritunl.com/t/users-need-to-authenticate-on-each-reconnect/2500 "2024-10-19T20:13:29Z")

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Hi! We are having some issues that are hard to debug. We have some users that when they get disconnected for being inactive and automatically reconnect, have to re-authenticate with google SSO each time. We have the set…

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## [Is it possible using Pritunl Over Cloak?](https://forum.pritunl.com/t/is-it-possible-using-pritunl-over-cloak/2489)

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**Author:** [@ab1k3](https://forum.pritunl.com/u/ab1k3)\
**Replies:** 1\
**Last updated:** [October 15, 2024, 11:17am UTC](https://forum.pritunl.com/t/is-it-possible-using-pritunl-over-cloak/2489 "2024-10-15T11:17:17Z")

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We have some places where OpenVPN is blocking. Can we use Pritunl Over Cloak, is that possible?

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## [Microsoft Changes Oct 12](https://forum.pritunl.com/t/microsoft-changes-oct-12/2484)

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**Author:** [@bwarren](https://forum.pritunl.com/u/bwarren)\
**Replies:** 11\
**Last updated:** [October 14, 2024, 11:07pm UTC](https://forum.pritunl.com/t/microsoft-changes-oct-12/2484 "2024-10-14T23:07:04Z")

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I connected this morning, to 2 different Pritunl Enterprise servers on different sides of the US. Later in the day I got notification that any time anyone tried to connect, it was asking them to request permissions. Ev…

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## [Connection problem with macos 14.7](https://forum.pritunl.com/t/connection-problem-with-macos-14-7/2401)

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**Author:** [@Mikki](https://forum.pritunl.com/u/Mikki)\
**Replies:** 17\
**Last updated:** [October 14, 2024, 7:10am UTC](https://forum.pritunl.com/t/connection-problem-with-macos-14-7/2401 "2024-10-14T07:10:19Z")

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Hi We have problems connecting to the vpn after Mac os update to version 14.7 It take op to 30+ min to get connected status \[2024-09-17 09:37:31\]\[INFO\] ▶ profile: Connecting ◆ device\_auth=true ◆ disable\_dns=false ◆ di…

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## [No connection to the database after installation.](https://forum.pritunl.com/t/no-connection-to-the-database-after-installation/2467)

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**Author:** [@konde](https://forum.pritunl.com/u/konde)\
**Replies:** 2\
**Last updated:** [October 13, 2024, 12:18pm UTC](https://forum.pritunl.com/t/no-connection-to-the-database-after-installation/2467 "2024-10-13T12:18:22Z")

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Good day. I installed it, everything went without errors. Then a window appears where I need to insert the key. I do it through the console, then insert it. After pressing the button, an error is written.

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## [Password reset issue](https://forum.pritunl.com/t/password-reset-issue/2483)

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**Author:** [@sys\_error](https://forum.pritunl.com/u/sys_error)\
**Replies:** 1\
**Last updated:** [October 12, 2024, 4:17am UTC](https://forum.pritunl.com/t/password-reset-issue/2483 "2024-10-12T04:17:28Z")

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Hi, after entering the command pritunl reset-password i see Traceback (most recent call last): File “/usr/bin/pritunl”, line 33, in sys.exit(load\_entry\_point(‘pritunl==1.32.3805.95’, ‘console\_scripts’, ‘pritunl’)()) …

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## [Configuring user with static IP](https://forum.pritunl.com/t/configuring-user-with-static-ip/302)

<div class="topic-metadata">

**Author:** [@abdullah](https://forum.pritunl.com/u/abdullah)\
**Replies:** 12\
**Last updated:** [October 11, 2024, 4:04am UTC](https://forum.pritunl.com/t/configuring-user-with-static-ip/302 "2024-10-11T04:04:05Z")

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Hi, I’d like to know if it’s possible to set a static IP for a user in Pritunl rather than Pritunl assigning a random one from the subnet. Thanks

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## [Recurring Failure Mode: No DNS resolution in clients](https://forum.pritunl.com/t/recurring-failure-mode-no-dns-resolution-in-clients/2452)

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**Author:** [@j0wns](https://forum.pritunl.com/u/j0wns)\
**Replies:** 3\
**Last updated:** [October 9, 2024, 9:18pm UTC](https://forum.pritunl.com/t/recurring-failure-mode-no-dns-resolution-in-clients/2452 "2024-10-09T21:18:53Z")

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I have a recurring failure mode that seems to occur randomly: DNS failure for Pritunl Clients. Specifically, it’s the DNS server inside the VPN, the one that’s configured for the connection. My most effective short-ter…

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## [Can't install on Ubuntu 24.04](https://forum.pritunl.com/t/cant-install-on-ubuntu-24-04/2068)

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**Author:** [@cathey](https://forum.pritunl.com/u/cathey)\
**Replies:** 8\
**Last updated:** [October 9, 2024, 9:13pm UTC](https://forum.pritunl.com/t/cant-install-on-ubuntu-24-04/2068 "2024-10-09T21:13:53Z")

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As described in title, I can’t install the vpn client on ubuntu 24.04. Is it not supported? When will it be supported if it’s in the works? Thanks.

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## [Setup VPN solution which supports multi VPCs in AWS](https://forum.pritunl.com/t/setup-vpn-solution-which-supports-multi-vpcs-in-aws/2469)

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**Author:** [@gk27](https://forum.pritunl.com/u/gk27)\
**Replies:** 1\
**Last updated:** [October 9, 2024, 9:04pm UTC](https://forum.pritunl.com/t/setup-vpn-solution-which-supports-multi-vpcs-in-aws/2469 "2024-10-09T21:04:54Z")

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Hello team, We’ve an enterprise subscription, and trying to setup a centralised VPN solution where we can have connection with multiple VPCs in AWS. For this, have a Pritunl server on a separate VPC (vpn vpc), and this …

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## [Logs like OpenVPN to export metrics with openvpn\_exporter and prometheus](https://forum.pritunl.com/t/logs-like-openvpn-to-export-metrics-with-openvpn-exporter-and-prometheus/660)

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**Author:** [@drandredev](https://forum.pritunl.com/u/drandredev)\
**Replies:** 1\
**Last updated:** [October 8, 2024, 6:26pm UTC](https://forum.pritunl.com/t/logs-like-openvpn-to-export-metrics-with-openvpn-exporter-and-prometheus/660 "2024-10-08T18:26:28Z")

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Hello team, We are using openvpn\_exporter together with prometheus, however in pritunl.log we can’t find metrics like openvpn\_up or openvpn\_server\_connected\_clients, is there any way to enable it? Thank you very much

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## [Can't reach Windows host](https://forum.pritunl.com/t/cant-reach-windows-host/2449)

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**Author:** [@launcestonit-toby](https://forum.pritunl.com/u/launcestonit-toby)\
**Replies:** 2\
**Last updated:** [October 6, 2024, 9:32pm UTC](https://forum.pritunl.com/t/cant-reach-windows-host/2449 "2024-10-06T21:32:56Z")

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Hi All, I have a Pritunl client running on a Windows Server 2022, I have the Network Link set as it’s IP address but when I route this IP to another server no client can reach it. When pinging the Windows Server from a…

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## [Mac resolver AAAA flag missing](https://forum.pritunl.com/t/mac-resolver-aaaa-flag-missing/2445)

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**Author:** [@tmshlvck](https://forum.pritunl.com/u/tmshlvck)\
**Replies:** 1\
**Last updated:** [October 6, 2024, 7:46pm UTC](https://forum.pritunl.com/t/mac-resolver-aaaa-flag-missing/2445 "2024-10-06T19:46:57Z")

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Hi! We probably have the similar problem as Setup IPv6 over IPv4 but we went a bit deeper with the workaround: We have Pritunl server that has both IPv4 + IPv6 connectivity and it gives IPv6 addresses + default route to…

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## [Subscription when moving server from docker to host based](https://forum.pritunl.com/t/subscription-when-moving-server-from-docker-to-host-based/2457)

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**Author:** [@jaredc](https://forum.pritunl.com/u/jaredc)\
**Replies:** 1\
**Last updated:** [October 5, 2024, 4:12am UTC](https://forum.pritunl.com/t/subscription-when-moving-server-from-docker-to-host-based/2457 "2024-10-05T04:12:36Z")

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We were using Pritunl in docker to do some testing, and now wish to move to a normal host installation. I dont want to trigger an increase in the license cost, so reading a few forum posts I understand that As long as: …

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## [How does billing work for multiple hosts that are active for a short while not the whole month](https://forum.pritunl.com/t/how-does-billing-work-for-multiple-hosts-that-are-active-for-a-short-while-not-the-whole-month/2455)

<div class="topic-metadata">

**Author:** [@naman1-gupta](https://forum.pritunl.com/u/naman1-gupta)\
**Replies:** 1\
**Last updated:** [October 5, 2024, 4:10am UTC](https://forum.pritunl.com/t/how-does-billing-work-for-multiple-hosts-that-are-active-for-a-short-while-not-the-whole-month/2455 "2024-10-05T04:10:43Z")

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Hi, we have an enterprise license and multiple hosts for different environments. I’m wondering how the billing works if I bring up another host with a different IP for the purpose of maintenance while I take another host…

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## [Use VPN for specific domains](https://forum.pritunl.com/t/use-vpn-for-specific-domains/1890)

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**Author:** [@eric.price](https://forum.pritunl.com/u/eric.price)\
**Replies:** 3\
**Last updated:** [October 4, 2024, 3:32am UTC](https://forum.pritunl.com/t/use-vpn-for-specific-domains/1890 "2024-10-04T03:32:20Z")

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I have several services that are served by a CDN (cloudfront) so they are public. The current setup is to have all VPN traffic go through the instance so the WAF can only allow that specific IP to a specific domain (like…

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## [Secondary authentication failed](https://forum.pritunl.com/t/secondary-authentication-failed/2444)

<div class="topic-metadata">

**Author:** [@hmhk](https://forum.pritunl.com/u/hmhk)\
**Replies:** 1\
**Last updated:** [October 2, 2024, 3:36pm UTC](https://forum.pritunl.com/t/secondary-authentication-failed/2444 "2024-10-02T15:36:36Z")

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Users created automatically when they sign in with google are working fine. I created the user manually and set type to Google. But when user login I got “Failed secondary authentication”. I regenerate the OTP token and …

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## [Condensed Server list view](https://forum.pritunl.com/t/condensed-server-list-view/2441)

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**Author:** [@Mat.Murdock](https://forum.pritunl.com/u/Mat.Murdock)\
**Replies:** 1\
**Last updated:** [October 1, 2024, 5:54pm UTC](https://forum.pritunl.com/t/condensed-server-list-view/2441 "2024-10-01T17:54:09Z")

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I have about 20 different servers under the server tab. Would it be possible to have a search option or the ability to have a condensed list view of all the servers so that more can be seen on a page? Mat

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## [Chrome Auto Form Fill nuisance](https://forum.pritunl.com/t/chrome-auto-form-fill-nuisance/2440)

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**Author:** [@Mat.Murdock](https://forum.pritunl.com/u/Mat.Murdock)\
**Replies:** 1\
**Last updated:** [October 1, 2024, 5:52pm UTC](https://forum.pritunl.com/t/chrome-auto-form-fill-nuisance/2440 "2024-10-01T17:52:05Z")

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This is probably more of a me problem, but Chrome’s auto form complete feature likes to put my saved username in the “Search for Users” filed under users and wants to put the saved password in the pin field when you add …

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## [Internet connection drops randomly when using VPN](https://forum.pritunl.com/t/internet-connection-drops-randomly-when-using-vpn/1900)

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**Author:** [@ntoxeg](https://forum.pritunl.com/u/ntoxeg)\
**Replies:** 5\
**Last updated:** [October 1, 2024, 10:37am UTC](https://forum.pritunl.com/t/internet-connection-drops-randomly-when-using-vpn/1900 "2024-10-01T10:37:56Z")

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I have an issue with lack of internet access when connecting to the VPN. I work on an Intel Mac, internet access does work if I disable the DNS and the gateway but that doesn’t allow me to access anything inside. The o…

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## [How to obtain a WireGuard file via the Pritunl API?](https://forum.pritunl.com/t/how-to-obtain-a-wireguard-file-via-the-pritunl-api/2437)

<div class="topic-metadata">

**Author:** [@velrino](https://forum.pritunl.com/u/velrino)\
**Replies:** 1\
**Last updated:** [September 30, 2024, 10:58pm UTC](https://forum.pritunl.com/t/how-to-obtain-a-wireguard-file-via-the-pritunl-api/2437 "2024-09-30T22:58:29Z")

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Hi I’m creating a project in React Electron that will use OpenVPN and WireGuard as features. I would like to know how to connect using WireGuard user configuration file?

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## [Connectivity error to a single IP address (wifi)](https://forum.pritunl.com/t/connectivity-error-to-a-single-ip-address-wifi/2425)

<div class="topic-metadata">

**Author:** [@Adithya](https://forum.pritunl.com/u/Adithya)\
**Replies:** 0\
**Last updated:** [September 25, 2024, 11:01am UTC](https://forum.pritunl.com/t/connectivity-error-to-a-single-ip-address-wifi/2425 "2024-09-25T11:01:25Z")

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Hi Pritunl Team, I have configured pritunl for my environmnet is azure. So i’m trying to connect via the IP of my office wifi it’s getting blocked. But for other wifi’s it’s working

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## [Change the email text sent to user](https://forum.pritunl.com/t/change-the-email-text-sent-to-user/1113)

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**Author:** [@gsdos](https://forum.pritunl.com/u/gsdos)\
**Replies:** 4\
**Last updated:** [September 24, 2024, 2:00pm UTC](https://forum.pritunl.com/t/change-the-email-text-sent-to-user/1113 "2024-09-24T14:00:13Z")

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Hi, Can I change the email template that is sent to the user about his profile links?

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