# Pritunl VPN

**URL:** https://forum.pritunl.com/c/pritunl/pritunl-vpn/6.md?page=18

[Latest](https://forum.pritunl.com/latest.md) · [Categories](https://forum.pritunl.com/categories.md) · [Tags](https://forum.pritunl.com/tags.md)

**Page:** 19

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## [Pritunl - SSL Certificate / TLS Handshake](https://forum.pritunl.com/t/pritunl-ssl-certificate-tls-handshake/1651)

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**Author:** [@JReed](https://forum.pritunl.com/u/JReed)\
**Replies:** 1\
**Last updated:** [December 28, 2023, 6:52pm UTC](https://forum.pritunl.com/t/pritunl-ssl-certificate-tls-handshake/1651 "2023-12-28T18:52:48Z")

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Our company uses Pritunl and as of yesterday we cannot connect to the server. Getting invalid certificate and TLS handshake errors when the certificate is valid. This has put some of our teams dead in the water. Any help…

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## [Pritunl Client Error when launching - The Procedure entry point DiscardVirtualMemory could not be located](https://forum.pritunl.com/t/pritunl-client-error-when-launching-the-procedure-entry-point-discardvirtualmemory-could-not-be-located/1522)

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**Author:** [@Mat.Murdock](https://forum.pritunl.com/u/Mat.Murdock)\
**Replies:** 2\
**Last updated:** [December 25, 2023, 9:45am UTC](https://forum.pritunl.com/t/pritunl-client-error-when-launching-the-procedure-entry-point-discardvirtualmemory-could-not-be-located/1522 "2023-12-25T09:45:18Z")

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When I launch the Pritunl Client on this very old computer I get the following error. The computer is running Windows 8.1 Pro (yuck). Any thoughts? Mat

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## [Enterprise Communication with Pritunl](https://forum.pritunl.com/t/enterprise-communication-with-pritunl/1635)

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**Author:** [@PlaceHowser](https://forum.pritunl.com/u/PlaceHowser)\
**Replies:** 3\
**Last updated:** [December 22, 2023, 5:26pm UTC](https://forum.pritunl.com/t/enterprise-communication-with-pritunl/1635 "2023-12-22T17:26:18Z")

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Is there documentation about all of the communication and data with Pritunl? All of the SSO methods have a callback to auth.pritunl.com, and I believe that the VPN server itself also communicates back with Pritunl. Som…

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## [Multiple vpc with same subnet in multiple public cloud\[VPN\]](https://forum.pritunl.com/t/multiple-vpc-with-same-subnet-in-multiple-public-cloud-vpn/1633)

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**Author:** [@vadirajks](https://forum.pritunl.com/u/vadirajks)\
**Replies:** 1\
**Last updated:** [December 22, 2023, 12:42am UTC](https://forum.pritunl.com/t/multiple-vpc-with-same-subnet-in-multiple-public-cloud-vpn/1633 "2023-12-22T00:42:42Z")

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Hi Team, Sorry, i am totally new to all this and i don’t have much knowledge on how it works. I have 4 aws account(4 different vpc) and 5 gcp project’s(3 are with in the shared vpc and 2 has independent vpc), most of t…

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## [\[ERROR\] Failed to del wg interface](https://forum.pritunl.com/t/error-failed-to-del-wg-interface/94)

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**Author:** [@l0rdraiden](https://forum.pritunl.com/u/l0rdraiden)\
**Replies:** 3\
**Last updated:** [December 22, 2023, 12:36am UTC](https://forum.pritunl.com/t/error-failed-to-del-wg-interface/94 "2023-12-22T00:36:55Z")

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I’m getting these errors in the logs, I’m using almalinux, how can I fix it? \[undefined\]\[2022-04-27 00:03:47,970\]\[INFO\] Starting setup server \[undefined\]\[2022-04-27 00:03:47,974\]\[INFO\] Generating setup server ssl cert \[…

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## [Grant console access to user under the Organization of Pritunl](https://forum.pritunl.com/t/grant-console-access-to-user-under-the-organization-of-pritunl/1622)

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**Author:** [@abhishekms](https://forum.pritunl.com/u/abhishekms)\
**Replies:** 3\
**Last updated:** [December 15, 2023, 10:54pm UTC](https://forum.pritunl.com/t/grant-console-access-to-user-under-the-organization-of-pritunl/1622 "2023-12-15T22:54:06Z")

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Hi Team I would like to know that is it possible to grant console access to users under the organization. if there is any possible cases, please do let me know

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## [How to add Client-config-dir /etc/openvpn/ccd printunl server entp on-prem](https://forum.pritunl.com/t/how-to-add-client-config-dir-etc-openvpn-ccd-printunl-server-entp-on-prem/1618)

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**Author:** [@lubavb](https://forum.pritunl.com/u/lubavb)\
**Replies:** 1\
**Last updated:** [December 7, 2023, 10:09pm UTC](https://forum.pritunl.com/t/how-to-add-client-config-dir-etc-openvpn-ccd-printunl-server-entp-on-prem/1618 "2023-12-07T22:09:42Z")

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Hi, can you help me. how can this client-config-dir /etc/openvpn/ccd be configured on the printunl enterprise on-prem server?

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## [Web interface crashes when behind load balancer and VPN server is started](https://forum.pritunl.com/t/web-interface-crashes-when-behind-load-balancer-and-vpn-server-is-started/1605)

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**Author:** [@tmetcalfe](https://forum.pritunl.com/u/tmetcalfe)\
**Replies:** 1\
**Last updated:** [December 6, 2023, 6:33pm UTC](https://forum.pritunl.com/t/web-interface-crashes-when-behind-load-balancer-and-vpn-server-is-started/1605 "2023-12-06T18:33:53Z")

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I’m attempting to run Pritunl in an EKS cluster. I followed the docs for adding Pritunl (web) behind a load balancer and it works as expected. I run the following as documented: sudo pritunl set app.reverse\_proxy true …

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## [Server without open ports](https://forum.pritunl.com/t/server-without-open-ports/1606)

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**Author:** [@ajotaops](https://forum.pritunl.com/u/ajotaops)\
**Replies:** 1\
**Last updated:** [December 6, 2023, 6:28pm UTC](https://forum.pritunl.com/t/server-without-open-ports/1606 "2023-12-06T18:28:48Z")

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Hello, Is it possible to configure pritunl servers without opening the openvpn port and access it with a zero trust service? Thank you

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## [Multiple endpoint support: one for web, the other for VPN](https://forum.pritunl.com/t/multiple-endpoint-support-one-for-web-the-other-for-vpn/1604)

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**Author:** [@tmetcalfe](https://forum.pritunl.com/u/tmetcalfe)\
**Replies:** 1\
**Last updated:** [December 6, 2023, 6:26pm UTC](https://forum.pritunl.com/t/multiple-endpoint-support-one-for-web-the-other-for-vpn/1604 "2023-12-06T18:26:49Z")

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I’m attempting to setup Pritunl on Kubernetes which involves putting Pritunl VPN behind an AWS NLB and Pritunl Web behind an NGINX Ingress controller. This means that there are multiple endpoints for accessing Pritunl. I…

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## [Failed to connect using wireguard, fixed by manually editing the profile to change sync\_host](https://forum.pritunl.com/t/failed-to-connect-using-wireguard-fixed-by-manually-editing-the-profile-to-change-sync-host/1567)

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**Author:** [@newholder](https://forum.pritunl.com/u/newholder)\
**Replies:** 5\
**Last updated:** [December 6, 2023, 6:21pm UTC](https://forum.pritunl.com/t/failed-to-connect-using-wireguard-fixed-by-manually-editing-the-profile-to-change-sync-host/1567 "2023-12-06T18:21:58Z")

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My Pritunl web console is behind a reverse proxy and Cloudflare proxy. So, I set the public address to my server’s public IP. That then makes all config uses that ip for vpn remote, and sync host. The problem is, because…

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## [\[solved\] Can't start server - ValueError: Cannot get unloaded field 'route\_dns'](https://forum.pritunl.com/t/solved-cant-start-server-valueerror-cannot-get-unloaded-field-route-dns/1593)

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**Author:** [@AndreDierker](https://forum.pritunl.com/u/AndreDierker)\
**Replies:** 2\
**Last updated:** [December 5, 2023, 7:22am UTC](https://forum.pritunl.com/t/solved-cant-start-server-valueerror-cannot-get-unloaded-field-route-dns/1593 "2023-12-05T07:22:08Z")

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Hello, I can’t start one of our (linked)servers anymore. This is the error in the log file \[vpn-dc\]\[2023-11-30 10:58:41,823\]\[ERROR\] Server error occurred while running Traceback (most recent call last): File “/usr/li…

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## [Failing to restart after updates](https://forum.pritunl.com/t/failing-to-restart-after-updates/1600)

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**Author:** [@SDenbow](https://forum.pritunl.com/u/SDenbow)\
**Replies:** 1\
**Last updated:** [December 3, 2023, 4:40pm UTC](https://forum.pritunl.com/t/failing-to-restart-after-updates/1600 "2023-12-03T16:40:08Z")

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Running on Unbuntu 22, just installed system update (sudo apt-get update) and restarted the server. Now nothing is working. Can’t access to web portal, but I can SSH into the server. Says Pritunl service is running. Plea…

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## [Export of VPN Connection Info](https://forum.pritunl.com/t/export-of-vpn-connection-info/1590)

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**Author:** [@PritunlUser](https://forum.pritunl.com/u/PritunlUser)\
**Replies:** 1\
**Last updated:** [November 30, 2023, 10:45pm UTC](https://forum.pritunl.com/t/export-of-vpn-connection-info/1590 "2023-11-30T22:45:17Z")

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I need to be able to report on VPN connections via a 3rd party tool. From this solution, I have the ability to link via SNMP… There might be other import options as well. Is there a solution in Pritunl to export data to …

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## [Pritunl problems with new OpenVPN Encryption Ciphers](https://forum.pritunl.com/t/pritunl-problems-with-new-openvpn-encryption-ciphers/1486)

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**Author:** [@mwefer](https://forum.pritunl.com/u/mwefer)\
**Replies:** 4\
**Last updated:** [November 30, 2023, 10:43pm UTC](https://forum.pritunl.com/t/pritunl-problems-with-new-openvpn-encryption-ciphers/1486 "2023-11-30T22:43:59Z")

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Hello, first off: Thanks for putting up a free version of Pritunl and hosting this forum! This is really great! I noticed, that in the Pritunl OpenVPN-Server the encryption algorithm is set to “AES 256bit GCM”, but in …

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## [ERROR User auth failed "Auth timestamp expired"](https://forum.pritunl.com/t/error-user-auth-failed-auth-timestamp-expired/1596)

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**Author:** [@ramiz](https://forum.pritunl.com/u/ramiz)\
**Replies:** 1\
**Last updated:** [November 30, 2023, 7:02pm UTC](https://forum.pritunl.com/t/error-user-auth-failed-auth-timestamp-expired/1596 "2023-11-30T19:02:41Z")

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I am facing a problem with authenticating with 2FA on just one windows machine. For a week it worked fine but after that it just says failed to authenticate even when I put in the correct passcode and even before it expi…

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## [Okta-Pritunl deprovisioning](https://forum.pritunl.com/t/okta-pritunl-deprovisioning/1582)

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**Author:** [@ppn](https://forum.pritunl.com/u/ppn)\
**Replies:** 3\
**Last updated:** [November 30, 2023, 7:00pm UTC](https://forum.pritunl.com/t/okta-pritunl-deprovisioning/1582 "2023-11-30T19:00:24Z")

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Hi, We have Pritunl Enterprice connected with Okta via Pritunl app in Okta. Some of our employees use OpenVPN Connect, some Pritunl Client. Correct workflow of deactivation the user who connected with Pritunl clien…

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## [The Pritunl Client Helper Service service failed to start](https://forum.pritunl.com/t/the-pritunl-client-helper-service-service-failed-to-start/1570)

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**Author:** [@abdullah](https://forum.pritunl.com/u/abdullah)\
**Replies:** 2\
**Last updated:** [November 24, 2023, 6:03pm UTC](https://forum.pritunl.com/t/the-pritunl-client-helper-service-service-failed-to-start/1570 "2023-11-24T18:03:54Z")

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Hi, I am seeing this error on the latest client on a bunch of Windows machines, it’s is very random, works on some, doesn’t work on others. Event viewer shows the error as follows: The Pritunl Client Helper Service se…

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## [Pritunl Enterprise subscription unable to reactivate after payment](https://forum.pritunl.com/t/pritunl-enterprise-subscription-unable-to-reactivate-after-payment/1569)

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**Author:** [@balanikaran](https://forum.pritunl.com/u/balanikaran)\
**Replies:** 1\
**Last updated:** [November 24, 2023, 6:01pm UTC](https://forum.pritunl.com/t/pritunl-enterprise-subscription-unable-to-reactivate-after-payment/1569 "2023-11-24T18:01:24Z")

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Hey, We have paid for the latest month, but our subscription is still inactive, please help. I’ve tried contacting people from your team on emails and twitter, did not get any response.

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## [Pritunl VPN behind Azure App Proxy](https://forum.pritunl.com/t/pritunl-vpn-behind-azure-app-proxy/1564)

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**Author:** [@Joly0](https://forum.pritunl.com/u/Joly0)\
**Replies:** 1\
**Last updated:** [November 24, 2023, 5:52pm UTC](https://forum.pritunl.com/t/pritunl-vpn-behind-azure-app-proxy/1564 "2023-11-24T17:52:00Z")

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Hey guys, i have a running pritunl vpn server in my company in our internal network currently configured with a nat. The Webserver part of pritunl is only accessible from within the network for security reasons. Though o…

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## [Restrict access to public IP](https://forum.pritunl.com/t/restrict-access-to-public-ip/1557)

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**Author:** [@User365](https://forum.pritunl.com/u/User365)\
**Replies:** 1\
**Last updated:** [November 18, 2023, 9:39pm UTC](https://forum.pritunl.com/t/restrict-access-to-public-ip/1557 "2023-11-18T21:39:49Z")

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Hello! Is there any way to restrict access to the prunl web interface, that runs on a public IP? To get into it, for example, only from a local network? Thanks

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## [Issues when enabling google SSO on server](https://forum.pritunl.com/t/issues-when-enabling-google-sso-on-server/1545)

<div class="topic-metadata">

**Author:** [@pjak](https://forum.pritunl.com/u/pjak)\
**Replies:** 4\
**Last updated:** [November 16, 2023, 9:34pm UTC](https://forum.pritunl.com/t/issues-when-enabling-google-sso-on-server/1545 "2023-11-16T21:34:25Z")

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Hi, I am getting issues when I decide to enable google auth on the server. I try to connect in the client and then i can some issues in the client logs and in the server: Client Logs: \[2023-11-14 19:50:36\]\[WARN\] ▶ pro…

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## [Truenas OpenVPN Client to Pritunl OpenVPN Server](https://forum.pritunl.com/t/truenas-openvpn-client-to-pritunl-openvpn-server/1547)

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**Author:** [@vincentchua](https://forum.pritunl.com/u/vincentchua)\
**Replies:** 0\
**Last updated:** [November 15, 2023, 6:29am UTC](https://forum.pritunl.com/t/truenas-openvpn-client-to-pritunl-openvpn-server/1547 "2023-11-15T06:29:44Z")

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i am trying ways to connect my truenas openvpn client to pritunl openvpn server at last it is able to connect to the pritunl but at pritunl side, i am seeing this error and the truenas is offline \[restless-waves-1164\]…

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## [Problems with clustering](https://forum.pritunl.com/t/problems-with-clustering/1538)

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**Author:** [@Roalvi](https://forum.pritunl.com/u/Roalvi)\
**Replies:** 2\
**Last updated:** [November 10, 2023, 1:35pm UTC](https://forum.pritunl.com/t/problems-with-clustering/1538 "2023-11-10T13:35:49Z")

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Hi all. We are Enterprise users and have encountered problems adding new nodes. Previously we had the following architecture: 2 Pritunl servers and 1 MongoDB server. They are all from the same provider in Germany and it …

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## [Single Pritunl Cluster being read as 3 different servers](https://forum.pritunl.com/t/single-pritunl-cluster-being-read-as-3-different-servers/1077)

<div class="topic-metadata">

**Author:** [@kmartin](https://forum.pritunl.com/u/kmartin)\
**Replies:** 4\
**Last updated:** [November 10, 2023, 12:58pm UTC](https://forum.pritunl.com/t/single-pritunl-cluster-being-read-as-3-different-servers/1077 "2023-11-10T12:58:32Z")

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We have an Enterprise license and have setup 3 pritunl hosts in 3 different regions setup as replicated servers. The 3 pritunl hosts are connected to a single mongodb server. Based on the docs, this should qualify as a s…

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## [Ip v6 nat](https://forum.pritunl.com/t/ip-v6-nat/1532)

<div class="topic-metadata">

**Author:** [@mcantinqc](https://forum.pritunl.com/u/mcantinqc)\
**Replies:** 1\
**Last updated:** [November 8, 2023, 4:03pm UTC](https://forum.pritunl.com/t/ip-v6-nat/1532 "2023-11-08T16:03:42Z")

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Hello, We encountered a minor issue related to IP V6. Some of our VPN users have IP V6 enabled, whereas our Printunl server does not enable it and doesn’t have an IP V6 address. Consequently, only IP V4 traffic is being…

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## [Server with more ports to connect to](https://forum.pritunl.com/t/server-with-more-ports-to-connect-to/1530)

<div class="topic-metadata">

**Author:** [@RichardF](https://forum.pritunl.com/u/RichardF)\
**Replies:** 1\
**Last updated:** [November 8, 2023, 4:01pm UTC](https://forum.pritunl.com/t/server-with-more-ports-to-connect-to/1530 "2023-11-08T16:01:14Z")

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Hello, Id like to know if it is possible to make Pritunl connectable with more port options. Il try to expain By default OpenVPN uses port UDP 1194, but these ports are often blocked on public or corporate networks, s…

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## [Installation or pritunl on Debian 12 bookworm](https://forum.pritunl.com/t/installation-or-pritunl-on-debian-12-bookworm/1521)

<div class="topic-metadata">

**Author:** [@EugenMayer](https://forum.pritunl.com/u/EugenMayer)\
**Replies:** 2\
**Last updated:** [November 7, 2023, 10:28am UTC](https://forum.pritunl.com/t/installation-or-pritunl-on-debian-12-bookworm/1521 "2023-11-07T10:28:06Z")

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Eventhough i found that bookworm builds are already offered at in stable (no server included there) and the unstable repo at http://repo.pritunl.com/unstable/apt The unstable repo offers pritunl (the server), but does n…

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## [\[Feature request\] Amazon Linux 2023 support](https://forum.pritunl.com/t/feature-request-amazon-linux-2023-support/1519)

<div class="topic-metadata">

**Author:** [@andy](https://forum.pritunl.com/u/andy)\
**Replies:** 5\
**Last updated:** [November 3, 2023, 12:03am UTC](https://forum.pritunl.com/t/feature-request-amazon-linux-2023-support/1519 "2023-11-03T00:03:27Z")

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Currently it looks like only Amazon Linux 2 is supported which requires epel from fedora. I’m unable to install Pritunl on Amazon Linux 2023 because it does not support epel. Comparing AL2 and AL2023 - Amazon Linux 2023 …

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## [Cur\_timestamp](https://forum.pritunl.com/t/cur-timestamp/1528)

<div class="topic-metadata">

**Author:** [@semutmikro](https://forum.pritunl.com/u/semutmikro)\
**Replies:** 1\
**Last updated:** [November 2, 2023, 6:08pm UTC](https://forum.pritunl.com/t/cur-timestamp/1528 "2023-11-02T18:08:53Z")

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i have issue with time show in dashboard panel, it not same as the server time, how to sync the time ?

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