# Pritunl VPN **URL:** https://forum.pritunl.com/c/pritunl/pritunl-vpn/6.md?page=28 [Latest](https://forum.pritunl.com/latest.md) · [Categories](https://forum.pritunl.com/categories.md) · [Tags](https://forum.pritunl.com/tags.md) **Page:** 29 --- ## [JumpCloud SSO SAML error](https://forum.pritunl.com/t/jumpcloud-sso-saml-error/409)
**Author:** [@CholtonATX](https://forum.pritunl.com/u/CholtonATX)\ **Replies:** 3\ **Last updated:** [September 23, 2022, 3:38pm UTC](https://forum.pritunl.com/t/jumpcloud-sso-saml-error/409 "2022-09-23T15:38:46Z")
Howdy. We’re on the latest (v1.30.3291.77 0fb39c) version with a subscription. Trying to hook up Pritunl and JumpCloud, but keep getting an error: SAML Error: response Issuer does not match the IDP metadata (expected “h… --- ## [Pritunl first start error](https://forum.pritunl.com/t/pritunl-first-start-error/395)
**Author:** [@darkhipno](https://forum.pritunl.com/u/darkhipno)\ **Replies:** 1\ **Last updated:** [September 17, 2022, 8:16am UTC](https://forum.pritunl.com/t/pritunl-first-start-error/395 "2022-09-17T08:16:08Z")
I installed 2 fresh server one with ubuntu 20.04 and other with Rocky Linux 8. In both a install last version of pritunl. After start pritunl a recived this error : \[undefined\]\[2022-09-16 18:44:52,423\]\[INFO\] Generating … --- ## [macOS Client disconnects after 65 seconds](https://forum.pritunl.com/t/macos-client-disconnects-after-65-seconds/298)
**Author:** [@dbakes](https://forum.pritunl.com/u/dbakes)\ **Replies:** 3\ **Last updated:** [September 15, 2022, 12:42am UTC](https://forum.pritunl.com/t/macos-client-disconnects-after-65-seconds/298 "2022-09-15T00:42:07Z")
I’m having trouble with connecting using the Pritunl Client on macOS 12.5 (M1). More often than not, the client will appear to connect, but after 65 seconds the connection will be terminated. This does not happen on fir… --- ## [Connection issue](https://forum.pritunl.com/t/connection-issue/387)
**Author:** [@alexhenriksson](https://forum.pritunl.com/u/alexhenriksson)\ **Replies:** 1\ **Last updated:** [September 13, 2022, 11:26pm UTC](https://forum.pritunl.com/t/connection-issue/387 "2022-09-13T23:26:10Z")
Hi, We have Pritunl VPN solution from you. We are having issue connecting our computers to the servers. When we are having the issue, it connects but then reconnects after 60 seconds. And if you wait a couple of hours… --- ## [How to enable multtiple devices for a user?](https://forum.pritunl.com/t/how-to-enable-multtiple-devices-for-a-user/384)
**Author:** [@kernull](https://forum.pritunl.com/u/kernull)\ **Replies:** 1\ **Last updated:** [September 10, 2022, 1:52am UTC](https://forum.pritunl.com/t/how-to-enable-multtiple-devices-for-a-user/384 "2022-09-10T01:52:35Z")
pritunl server v1.30.3236.80 per: Configuration Allow Multiple Devices Allow users to use their key on multiple devices and connect at the same time. Additional clients from one user will be given a random IP addres… --- ## [Silent Install error 1 "Incorrect function"](https://forum.pritunl.com/t/silent-install-error-1-incorrect-function/373)
**Author:** [@Wildcatze](https://forum.pritunl.com/u/Wildcatze)\ **Replies:** 4\ **Last updated:** [September 8, 2022, 11:25am UTC](https://forum.pritunl.com/t/silent-install-error-1-incorrect-function/373 "2022-09-08T11:25:35Z")
Hello team, could you please help me with this small issue? :smile: I am automating the silent installation of Pritunl via PowerShell. I have used this article. When using the install attributes: ‘/VERYSILENT EULA\_ACCEP… --- ## [Unable to import profile](https://forum.pritunl.com/t/unable-to-import-profile/376)
**Author:** [@twistabledeer](https://forum.pritunl.com/u/twistabledeer)\ **Replies:** 2\ **Last updated:** [September 8, 2022, 10:57am UTC](https://forum.pritunl.com/t/unable-to-import-profile/376 "2022-09-08T10:57:21Z")
Hello, I have successfully added multiple Pritunl hosts to a Pritunl server as well as installed HAProxy for load balancing following this article: Load Balancing After running the required load balancing commands on t… --- ## [Cant connect from outside networks. Only working locally](https://forum.pritunl.com/t/cant-connect-from-outside-networks-only-working-locally/380)
**Author:** [@sdfadsffasf](https://forum.pritunl.com/u/sdfadsffasf)\ **Replies:** 0\ **Last updated:** [September 7, 2022, 8:54pm UTC](https://forum.pritunl.com/t/cant-connect-from-outside-networks-only-working-locally/380 "2022-09-07T20:54:22Z")
I am trying to connect another user(MacOS) to my VPN. I have tried connecting on my phone over LTE and the user has tried connecting on their wi-fi but I can only connect on my local network. I am using port 14090 --- ## [Multi-host high availability](https://forum.pritunl.com/t/multi-host-high-availability/360)
**Author:** [@twistabledeer](https://forum.pritunl.com/u/twistabledeer)\ **Replies:** 4\ **Last updated:** [September 6, 2022, 5:29pm UTC](https://forum.pritunl.com/t/multi-host-high-availability/360 "2022-09-06T17:29:43Z")
Hello! We are trialing the Enterprise version of Pritunl and we are trying to set up mutli-host for high availability. I have two Prinunl server synced and using MongoDB Replication sets between the two servers to sync… --- ## [Can't reach Pritunl Support on subscription questions](https://forum.pritunl.com/t/cant-reach-pritunl-support-on-subscription-questions/366)
**Author:** [@benamada](https://forum.pritunl.com/u/benamada)\ **Replies:** 4\ **Last updated:** [September 6, 2022, 5:04pm UTC](https://forum.pritunl.com/t/cant-reach-pritunl-support-on-subscription-questions/366 "2022-09-06T17:04:11Z")
I signed up last week for an Enterprise subscription and have questions on the subscription, including a payment question. I’ve not been able to reach Support. Emailed the contact@ address twice but haven’t heard back.… --- ## [What does pritunl track for users?](https://forum.pritunl.com/t/what-does-pritunl-track-for-users/355)
**Author:** [@JoXU](https://forum.pritunl.com/u/JoXU)\ **Replies:** 1\ **Last updated:** [September 2, 2022, 9:51am UTC](https://forum.pritunl.com/t/what-does-pritunl-track-for-users/355 "2022-09-02T09:51:56Z")
Hi! I want to know what does the enterprise VPN log for auditing. And does it track the browser history of users? “what they searched for, etc” --- ## [\[ERROR\] Failed to get LetsEncrypt cert](https://forum.pritunl.com/t/error-failed-to-get-letsencrypt-cert/350)
**Author:** [@OWL\_DV](https://forum.pritunl.com/u/OWL_DV)\ **Replies:** 1\ **Last updated:** [August 31, 2022, 12:51am UTC](https://forum.pritunl.com/t/error-failed-to-get-letsencrypt-cert/350 "2022-08-31T00:51:16Z")
Hi all. After command pritunl reset-ssl-cert \[ERROR\] Failed to get LetsEncrypt cert LOGS\[thriving-fields-6695\]\[2022-08-30 21:41:41,386\]\[INFO\] Settings changed, restarting server… ssl\_changed = false cert… --- ## [Pritunl setup failed](https://forum.pritunl.com/t/pritunl-setup-failed/344)
**Author:** [@qwertyhq0x](https://forum.pritunl.com/u/qwertyhq0x)\ **Replies:** 2\ **Last updated:** [August 30, 2022, 9:39pm UTC](https://forum.pritunl.com/t/pritunl-setup-failed/344 "2022-08-30T21:39:10Z")
web interface is not available, ports are open all services are running I attach prutinl logs ubuntu 20.04 LTS root@vps25095:~# pritunl logs tcmsg: \[Errno 2\] No such file or directory: '/proc/net/psched' the tc subs… --- ## [support ldap authentication?](https://forum.pritunl.com/t/support-ldap-authentication/339)
**Author:** [@Hugo-Hsiao](https://forum.pritunl.com/u/Hugo-Hsiao)\ **Replies:** 1\ **Last updated:** [August 30, 2022, 3:14am UTC](https://forum.pritunl.com/t/support-ldap-authentication/339 "2022-08-30T03:14:42Z")
Does the open source version support ldap authentication? --- ## [Pritunl CLI Password Prompt?](https://forum.pritunl.com/t/pritunl-cli-password-prompt/332)
**Author:** [@mangkoran](https://forum.pritunl.com/u/mangkoran)\ **Replies:** 2\ **Last updated:** [August 25, 2022, 6:46am UTC](https://forum.pritunl.com/t/pritunl-cli-password-prompt/332 "2022-08-25T06:46:54Z")
Is the only way for the pritunl-client (CLI client) to enter password when starting/connecting profile through -p argument? I am concerned that as it is a CLI command, it will logged into the shell command history. --- ## [Pritunl CLI Profile Import and List](https://forum.pritunl.com/t/pritunl-cli-profile-import-and-list/331)
**Author:** [@mangkoran](https://forum.pritunl.com/u/mangkoran)\ **Replies:** 1\ **Last updated:** [August 24, 2022, 9:09am UTC](https://forum.pritunl.com/t/pritunl-cli-profile-import-and-list/331 "2022-08-24T09:09:03Z")
How can I import .ovpn profile via pritunl-client CLI? I was able to import it via the electron GUI. However, in the CLI the only option is adding profile with profile\_uri and tar\_path. In addition, while I was able to … --- ## [Site to Site Pritunl VPN Issue w/ MacVTAP](https://forum.pritunl.com/t/site-to-site-pritunl-vpn-issue-w-macvtap/323)
**Author:** [@dre78439](https://forum.pritunl.com/u/dre78439)\ **Replies:** 3\ **Last updated:** [August 21, 2022, 9:21pm UTC](https://forum.pritunl.com/t/site-to-site-pritunl-vpn-issue-w-macvtap/323 "2022-08-21T21:21:48Z")
I have a site to site VPN using Pritunl VPN. My data center servers IP address is assigned to the following sub-network 10.175.125.1/24. All of my IP address on-site shows up except one IP address. The following IP addre… --- ## [Pritunl VPN null byte error](https://forum.pritunl.com/t/pritunl-vpn-null-byte-error/321)
**Author:** [@spyder3one3](https://forum.pritunl.com/u/spyder3one3)\ **Replies:** 1\ **Last updated:** [August 21, 2022, 8:34pm UTC](https://forum.pritunl.com/t/pritunl-vpn-null-byte-error/321 "2022-08-21T20:34:36Z")
I recently started getting an error when I attempt to start the Pritunl service on Ubuntu Mate 20.04. Below is the traceback. Any help would be appreciated! Traceback (most recent call last): File “/usr/lib/pritunl/b… --- ## [Existing Local Users + Okta SSO](https://forum.pritunl.com/t/existing-local-users-okta-sso/315)
**Author:** [@shizayn](https://forum.pritunl.com/u/shizayn)\ **Replies:** 1\ **Last updated:** [August 19, 2022, 2:47am UTC](https://forum.pritunl.com/t/existing-local-users-okta-sso/315 "2022-08-19T02:47:46Z")
Question re an existing pritunl deployment with only local user auth. When enabling Okta SSO for authentication, do the local user accounts still remain active? and can they be used along side the SSO configuration? Th… --- ## [How to change user organization](https://forum.pritunl.com/t/how-to-change-user-organization/308)
**Author:** [@user101](https://forum.pritunl.com/u/user101)\ **Replies:** 1\ **Last updated:** [August 16, 2022, 10:05pm UTC](https://forum.pritunl.com/t/how-to-change-user-organization/308 "2022-08-16T22:05:12Z")
Hello, Is it possible to change a user’s organization once it is set? If so, how is it done? Thanks user101 --- ## [DNS Proxy with Pritunl](https://forum.pritunl.com/t/dns-proxy-with-pritunl/306)
**Author:** [@noobdevops](https://forum.pritunl.com/u/noobdevops)\ **Replies:** 4\ **Last updated:** [August 16, 2022, 1:25am UTC](https://forum.pritunl.com/t/dns-proxy-with-pritunl/306 "2022-08-16T01:25:21Z")
Hi All, Is it possible to create Dns proxy with pritunl ? The scenario is when user connect to Pritunl, user can access/connect to Some Dns even blocked by Internet Service Provider. Is it possible we configure throug… --- ## [How to get routed ipv6 subnet?](https://forum.pritunl.com/t/how-to-get-routed-ipv6-subnet/304)
**Author:** [@lucaat](https://forum.pritunl.com/u/lucaat)\ **Replies:** 1\ **Last updated:** [August 15, 2022, 5:38pm UTC](https://forum.pritunl.com/t/how-to-get-routed-ipv6-subnet/304 "2022-08-15T17:38:10Z")
Hello! I have a dedicated server from OVH it comes with a /64 ipv6 subnet. this is my setup: Host system is the :: (it is a proxmox VM server) First IP of the subnet the first VM is ::1 the Pritunl VM is ::2 If I c… --- ## [Allow untunnelled traffic to be routed to different pritunl clients](https://forum.pritunl.com/t/allow-untunnelled-traffic-to-be-routed-to-different-pritunl-clients/295)
**Author:** [@user335](https://forum.pritunl.com/u/user335)\ **Replies:** 2\ **Last updated:** [August 9, 2022, 1:23pm UTC](https://forum.pritunl.com/t/allow-untunnelled-traffic-to-be-routed-to-different-pritunl-clients/295 "2022-08-09T13:23:27Z")
Connecting to pritunl server causing local LAN network to be blocked, No traffic is routed using local network, using wg/openvpn option to connect. however the internet and VPN subnet is working just fine. If you’ve … --- ## [SOLVED-Pritunl-CLIENT support on Rpi , Arch support errors](https://forum.pritunl.com/t/solved-pritunl-client-support-on-rpi-arch-support-errors/292)
**Author:** [@vvarox](https://forum.pritunl.com/u/vvarox)\ **Replies:** 2\ **Last updated:** [August 8, 2022, 3:29pm UTC](https://forum.pritunl.com/t/solved-pritunl-client-support-on-rpi-arch-support-errors/292 "2022-08-08T15:29:23Z")
I think I have done a fair amount of searching to try and get pritunl-client installed on an Rpi. Pritunl-client works great on a standard architecture but our edge devices are going to be Rpi based. The only reference… --- ## [Network Timeout](https://forum.pritunl.com/t/network-timeout/284)
**Author:** [@zachcampbell](https://forum.pritunl.com/u/zachcampbell)\ **Replies:** 1\ **Last updated:** [August 8, 2022, 3:26pm UTC](https://forum.pritunl.com/t/network-timeout/284 "2022-08-08T15:26:42Z")
Was working on reconfiguring some network interfaces and needed to restart an instance of pritunl. After doing so, the connection is timing out to the mongodb. The other existing servers are running just fine. From this … --- ## [iOS devices connect-disconnect continuously using OVP Connect client](https://forum.pritunl.com/t/ios-devices-connect-disconnect-continuously-using-ovp-connect-client/286)
**Author:** [@dteteruk](https://forum.pritunl.com/u/dteteruk)\ **Replies:** 1\ **Last updated:** [August 8, 2022, 3:25pm UTC](https://forum.pritunl.com/t/ios-devices-connect-disconnect-continuously-using-ovp-connect-client/286 "2022-08-08T15:25:44Z")
Hi! I have set Pritunl VPN server on Ubuntu 20.04. It works fine, but iOS clients that use OpenVPN Connect clients disconnect continuously. Every 20-30 seconds. Android and Windows clients work fine. Can someone advice … --- ## [Error: key.tmp: key 1 import failed](https://forum.pritunl.com/t/error-key-tmp-key-1-import-failed/281)
**Author:** [@jil](https://forum.pritunl.com/u/jil)\ **Replies:** 1\ **Last updated:** [August 3, 2022, 2:44pm UTC](https://forum.pritunl.com/t/error-key-tmp-key-1-import-failed/281 "2022-08-03T14:44:10Z")
Good evening Forum. I am a Rocky Linux 9 user. I upgraded to Rocky Linux 9 from Rocky Linux 8. I am trying to Install Pritunl Client on Rocky Linux 9 but can’t import the GPG KEY. I have added the required repos i.e … --- ## [\[Ubuntu 20.04\] Webui reports unknown error when providing setup key](https://forum.pritunl.com/t/ubuntu-20-04-webui-reports-unknown-error-when-providing-setup-key/265)
**Author:** [@pazuzu-zz](https://forum.pritunl.com/u/pazuzu-zz)\ **Replies:** 5\ **Last updated:** [August 3, 2022, 12:39am UTC](https://forum.pritunl.com/t/ubuntu-20-04-webui-reports-unknown-error-when-providing-setup-key/265 "2022-08-03T00:39:13Z")
Followed procedure as stated here: Everything works until I have to paste setup key into the webui, it throws an unknown error, setup cannot be completed. Edit: sorry for having the dumbs, OS is Ubuntu 20.04 --- ## [Support for Mongo Atlas DB v4.4.15?](https://forum.pritunl.com/t/support-for-mongo-atlas-db-v4-4-15/274)
**Author:** [@cdbicknell](https://forum.pritunl.com/u/cdbicknell)\ **Replies:** 3\ **Last updated:** [August 1, 2022, 8:14pm UTC](https://forum.pritunl.com/t/support-for-mongo-atlas-db-v4-4-15/274 "2022-08-01T20:14:15Z")
Recently Atlas auto upgraded our Pritunl DB, and Pritunl stopped working. Does Pritunl support Mongo Atlas DB v4.4.15? What steps can I take to Troubleshoot this? I’m running Pritunl on Ubuntu 16, with Python 3.5.2. A… --- ## [Pritunl VPN Server upgrade issues](https://forum.pritunl.com/t/pritunl-vpn-server-upgrade-issues/272)
**Author:** [@fmayo](https://forum.pritunl.com/u/fmayo)\ **Replies:** 1\ **Last updated:** [July 28, 2022, 8:21pm UTC](https://forum.pritunl.com/t/pritunl-vpn-server-upgrade-issues/272 "2022-07-28T20:21:04Z")
I have an existing pritunl server running on old Oracle Linux OS in AWS that I am trying to replace with a new server running the latest Oracle Linux OS. I did a dump of the mongo db on the old server and imported into … [Previous page](https://forum.pritunl.com/c/pritunl/pritunl-vpn/6.md?page=27) [Next page](https://forum.pritunl.com/c/pritunl/pritunl-vpn/6.md?page=29)