# Pritunl VPN **URL:** https://forum.pritunl.com/c/pritunl/pritunl-vpn/6.md?page=6 [Latest](https://forum.pritunl.com/latest.md) · [Categories](https://forum.pritunl.com/categories.md) · [Tags](https://forum.pritunl.com/tags.md) **Page:** 7 --- ## [Change IP behind R53 DNS in automated fashion](https://forum.pritunl.com/t/change-ip-behind-r53-dns-in-automated-fashion/3416)
**Author:** [@kkalugeroff](https://forum.pritunl.com/u/kkalugeroff)\ **Replies:** 3\ **Last updated:** [July 15, 2025, 2:56pm UTC](https://forum.pritunl.com/t/change-ip-behind-r53-dns-in-automated-fashion/3416 "2025-07-15T14:56:54Z")
I have a multi host setup and PritunlVPN public interface is reached through R53 DNS which points to one of the available EC2 hosts. In case of failure of the host that is used as “route traffic to” for the public Pritu… --- ## [Feature request: add IV\_UI\_VER in audit log](https://forum.pritunl.com/t/feature-request-add-iv-ui-ver-in-audit-log/3272)
**Author:** [@jd-hatzenbuhler](https://forum.pritunl.com/u/jd-hatzenbuhler)\ **Replies:** 3\ **Last updated:** [July 9, 2025, 3:05am UTC](https://forum.pritunl.com/t/feature-request-add-iv-ui-ver-in-audit-log/3272 "2025-07-09T03:05:20Z")
Hello, Right now the Pritunl Server doesn’t add to the audit log the IV\_UI\_VER as described in https://openvpn.net/community-resources/reference-manual-for-openvpn-2-4/ to the audit log. Can we add it to the audit log … --- ## [Clients losing profiles](https://forum.pritunl.com/t/clients-losing-profiles/3408)
**Author:** [@ptfuser42](https://forum.pritunl.com/u/ptfuser42)\ **Replies:** 1\ **Last updated:** [July 8, 2025, 1:18pm UTC](https://forum.pritunl.com/t/clients-losing-profiles/3408 "2025-07-08T13:18:52Z")
Since implementing Pritunl, I’ve had many reports from users saying that their VPN profiles have gone missing. They’ll open the client, and no profiles are available, and we have to reimport it. This has happened on t… --- ## [License by Nodes](https://forum.pritunl.com/t/license-by-nodes/3399)
**Author:** [@vinzBravo](https://forum.pritunl.com/u/vinzBravo)\ **Replies:** 1\ **Last updated:** [July 1, 2025, 11:59pm UTC](https://forum.pritunl.com/t/license-by-nodes/3399 "2025-07-01T23:59:11Z")
Hi, Quick question regarding licensing: if I add a node to our Pritunl Enterprise VPN and remove it after 3 days, will I be charged for a full month for that node, or is billing prorated based on the number of days the … --- ## [Reassign correct host after host failure](https://forum.pritunl.com/t/reassign-correct-host-after-host-failure/3392)
**Author:** [@kkalugeroff](https://forum.pritunl.com/u/kkalugeroff)\ **Replies:** 3\ **Last updated:** [July 1, 2025, 11:57pm UTC](https://forum.pritunl.com/t/reassign-correct-host-after-host-failure/3392 "2025-07-01T23:57:51Z")
Hello, We have a Pritunl VPN set up on an AWS EC2 instance running Oracle Linux 9, managed within an Auto Scaling Group (ASG). Recently, we encountered a situation where the ASG replaced an unhealthy instance with a new… --- ## [Remember PIN in client GUI](https://forum.pritunl.com/t/remember-pin-in-client-gui/799)
**Author:** [@user101](https://forum.pritunl.com/u/user101)\ **Replies:** 2\ **Last updated:** [July 1, 2025, 4:24am UTC](https://forum.pritunl.com/t/remember-pin-in-client-gui/799 "2025-07-01T04:24:17Z")
Is there a way to “remember” the PIN from the Pritunl client GUI? In the OpenVPN client, there is an option to “remember” the pin/password. Is there such an option with the Pritunl client? I’m using Windows 11. Thx --- ## [Too many routes - Split-Tunneling Server](https://forum.pritunl.com/t/too-many-routes-split-tunneling-server/3391)
**Author:** [@Lisa17](https://forum.pritunl.com/u/Lisa17)\ **Replies:** 1\ **Last updated:** [June 24, 2025, 5:56pm UTC](https://forum.pritunl.com/t/too-many-routes-split-tunneling-server/3391 "2025-06-24T17:56:09Z")
Hi, I’m having an issue with my Pritunl server, which is configured with split tunneling. I want to add approximately 20 routes (using NAT) to access different servers. However, when I add that many routes, none of them … --- ## [Latency to MongoDB Atlas](https://forum.pritunl.com/t/latency-to-mongodb-atlas/3377)
**Author:** [@Moor](https://forum.pritunl.com/u/Moor)\ **Replies:** 3\ **Last updated:** [June 20, 2025, 10:36pm UTC](https://forum.pritunl.com/t/latency-to-mongodb-atlas/3377 "2025-06-20T22:36:43Z")
Hi everyone, Could anyone tell me what the maximum acceptable latency is between Pritunl and MongoDB Atlas for stable performance? I need to set up several hosts in different locations, and the ~1000ms latency I’m seei… --- ## [What means ERROR User auth failed "Duplicate nonce"](https://forum.pritunl.com/t/what-means-error-user-auth-failed-duplicate-nonce/3372)
**Author:** [@JoJoBizarrio](https://forum.pritunl.com/u/JoJoBizarrio)\ **Replies:** 5\ **Last updated:** [June 20, 2025, 10:28pm UTC](https://forum.pritunl.com/t/what-means-error-user-auth-failed-duplicate-nonce/3372 "2025-06-20T22:28:41Z")
what means RROR User auth failed “Duplicate nonce” i cant find description of error anywhere. I have this error and people cant turn on vpn --- ## [S2S from Cloud Pritunl to on prem](https://forum.pritunl.com/t/s2s-from-cloud-pritunl-to-on-prem/3379)
**Author:** [@ituser](https://forum.pritunl.com/u/ituser)\ **Replies:** 7\ **Last updated:** [June 20, 2025, 10:24pm UTC](https://forum.pritunl.com/t/s2s-from-cloud-pritunl-to-on-prem/3379 "2025-06-20T22:24:42Z")
Hi, We’re trying to setup IPSEC communication between a pritunl server in Azure and our local on prem servers (using a Watchguard box) What would be some recommended options ? It seems the pritunl server cannot act as… --- ## [Pritunl Single sign-on timeout - Authenticating status stuck](https://forum.pritunl.com/t/pritunl-single-sign-on-timeout-authenticating-status-stuck/3370)
**Author:** [@vdevis](https://forum.pritunl.com/u/vdevis)\ **Replies:** 4\ **Last updated:** [June 11, 2025, 8:49am UTC](https://forum.pritunl.com/t/pritunl-single-sign-on-timeout-authenticating-status-stuck/3370 "2025-06-11T08:49:46Z")
Hello team, We continuously facing the Single sign-on timeout issue. Here are more information about the system installed here. Pritunl version: was pritunl v1.32.4057.36, today upgraded to pritunl v1.32.4278.46. Sing… --- ## [Unable to Lunch Pritunl](https://forum.pritunl.com/t/unable-to-lunch-pritunl/2334)
**Author:** [@ravi](https://forum.pritunl.com/u/ravi)\ **Replies:** 5\ **Last updated:** [June 8, 2025, 6:02pm UTC](https://forum.pritunl.com/t/unable-to-lunch-pritunl/2334 "2025-06-08T18:02:33Z")
Pritunl - Service Error (6729 Unable to authenticate communication with background service, try restarting computer Retry Exit I have Ubuntu 20.04.6 LTS . please provide solution --- ## [Azure SSO-Status Authenticating in Pritunl Client](https://forum.pritunl.com/t/azure-sso-status-authenticating-in-pritunl-client/3365)
**Author:** [@AlexNovoDrive](https://forum.pritunl.com/u/AlexNovoDrive)\ **Replies:** 1\ **Last updated:** [June 6, 2025, 12:30pm UTC](https://forum.pritunl.com/t/azure-sso-status-authenticating-in-pritunl-client/3365 "2025-06-06T12:30:11Z")
It was configured according to the documentation to log in to VPN via Azure, it redirects to the Microsoft page, successful login and redirect to the pritunl web portal occurs, where it is indicated that “Successfully au… --- ## [How to assign Static VPN IP Address to VM users (Premium or Enterprise?)](https://forum.pritunl.com/t/how-to-assign-static-vpn-ip-address-to-vm-users-premium-or-enterprise/3359)
**Author:** [@Cleber](https://forum.pritunl.com/u/Cleber)\ **Replies:** 3\ **Last updated:** [June 4, 2025, 1:38am UTC](https://forum.pritunl.com/t/how-to-assign-static-vpn-ip-address-to-vm-users-premium-or-enterprise/3359 "2025-06-04T01:38:14Z")
Hi, I’m currently evaluating Pritunl to migrate our existing VPN infrastructure (currently using NeoRouter). One important requirement for us is the ability to assign static VPN IP addresses to specific users — in this … --- ## [RADIUS + TOTP Authentication Fails with Timeout in Pritunl](https://forum.pritunl.com/t/radius-totp-authentication-fails-with-timeout-in-pritunl/3355)
**Author:** [@Rk2025](https://forum.pritunl.com/u/Rk2025)\ **Replies:** 6\ **Last updated:** [June 3, 2025, 12:23pm UTC](https://forum.pritunl.com/t/radius-totp-authentication-fails-with-timeout-in-pritunl/3355 "2025-06-03T12:23:57Z")
Hi, I setuped a Pritunl server with Radius authentification and it works. I wanted to add totp but I can’t log anymore. I am getting the error below : \[ancient-waves-1802\]\[2025-06-02 17:55:46,776\]\[INFO\] Authenticati… --- ## [Pritunl API /organization Returns 200 OK with HTML/SSO Page (Not JSON) for External HMAC Authenticated Requests](https://forum.pritunl.com/t/pritunl-api-organization-returns-200-ok-with-html-sso-page-not-json-for-external-hmac-authenticated-requests/3353)
**Author:** [@rachana](https://forum.pritunl.com/u/rachana)\ **Replies:** 0\ **Last updated:** [June 1, 2025, 9:47am UTC](https://forum.pritunl.com/t/pritunl-api-organization-returns-200-ok-with-html-sso-page-not-json-for-external-hmac-authenticated-requests/3353 "2025-06-01T09:47:21Z")
Hi Pritunl Community, We are developing a Slack application using an AWS Lambda function to interact with our Pritunl server’s API (Pritunl Enterprise v1.32.4089.16). We are using the standard HMAC-SHA256 authentication… --- ## [Wake On Lan](https://forum.pritunl.com/t/wake-on-lan/3349)
**Author:** [@Amplificator](https://forum.pritunl.com/u/Amplificator)\ **Replies:** 2\ **Last updated:** [May 31, 2025, 12:18am UTC](https://forum.pritunl.com/t/wake-on-lan/3349 "2025-05-31T00:18:51Z")
Hi. What changes do I have to make to be able to use Wake On Lan to send a magic packet from a device that is connected to the VPN and target a device that is on the regular internal network? I have my internal network… --- ## [API Token Authentication Not Working - Enterprise v1.32.4089.16](https://forum.pritunl.com/t/api-token-authentication-not-working-enterprise-v1-32-4089-16/3352)
**Author:** [@rachana](https://forum.pritunl.com/u/rachana)\ **Replies:** 1\ **Last updated:** [May 31, 2025, 12:08am UTC](https://forum.pritunl.com/t/api-token-authentication-not-working-enterprise-v1-32-4089-16/3352 "2025-05-31T00:08:32Z")
Environment Version: Pritunl Enterprise 1.32.4089.16 Platform: Ubuntu 20.04 LTS, MongoDB 5.0.30 License: Active Enterprise subscription verified in database Use Case I’m trying to integrate Pritunl with a Slack applica… --- ## [Migrate Pritunl to new Host](https://forum.pritunl.com/t/migrate-pritunl-to-new-host/3343)
**Author:** [@albydarned](https://forum.pritunl.com/u/albydarned)\ **Replies:** 4\ **Last updated:** [May 29, 2025, 3:02pm UTC](https://forum.pritunl.com/t/migrate-pritunl-to-new-host/3343 "2025-05-29T15:02:07Z")
We have been running Pritunl for a while at a dedicated cloud host to access some machines on that network. We are moving our infra to AWS, and need to move our Pritunl server. I was able to install pritunl, activate th… --- ## [Azure SSO Pritunl Auth](https://forum.pritunl.com/t/azure-sso-pritunl-auth/3339)
**Author:** [@p.markert](https://forum.pritunl.com/u/p.markert)\ **Replies:** 9\ **Last updated:** [May 29, 2025, 8:37am UTC](https://forum.pritunl.com/t/azure-sso-pritunl-auth/3339 "2025-05-29T08:37:20Z")
Hi, We used Pritunl with OpenVPN and Pritunl Clients before so we only needed to authenticate against azure to get our profiles. That worked pretty well. Now we configured Condtional Access Compliance Policies on Azure … --- ## [Mobile App](https://forum.pritunl.com/t/mobile-app/3265)
**Author:** [@lfventura](https://forum.pritunl.com/u/lfventura)\ **Replies:** 2\ **Last updated:** [May 25, 2025, 11:17am UTC](https://forum.pritunl.com/t/mobile-app/3265 "2025-05-25T11:17:12Z")
I know you guys doesnt have any plan to have mobile apps. But I really would like to put out here that you guys should really consider it. I manage 200 Pritunl Enterprise Instances , all with SSO, and I cant enable the … --- ## [Split DNS requests based on Domain Requests](https://forum.pritunl.com/t/split-dns-requests-based-on-domain-requests/3337)
**Author:** [@rajdina](https://forum.pritunl.com/u/rajdina)\ **Replies:** 1\ **Last updated:** [May 23, 2025, 12:55am UTC](https://forum.pritunl.com/t/split-dns-requests-based-on-domain-requests/3337 "2025-05-23T00:55:24Z")
Hello all, I have a DNS( example.com ) Servers in Cloud , i wanted my VPN Client Users to Get DNS Resolved for that specific domain related queries alone to be resolved in my DNS Server and other Queries should be pas… --- ## [Multi-Host Pritunl Setup Using Shared MongoDB](https://forum.pritunl.com/t/multi-host-pritunl-setup-using-shared-mongodb/3334)
**Author:** [@Vic](https://forum.pritunl.com/u/Vic)\ **Replies:** 3\ **Last updated:** [May 21, 2025, 6:15pm UTC](https://forum.pritunl.com/t/multi-host-pritunl-setup-using-shared-mongodb/3334 "2025-05-21T18:15:42Z")
Hello, We have deployed a Pritunl infrastructure with the following architecture: Deployment Overview 2 independent Pritunl hosts One in France One in the US Database: Shared MongoDB Atlas cluster Authentication:… --- ## [Client disconnected a few seconds after authentication](https://forum.pritunl.com/t/client-disconnected-a-few-seconds-after-authentication/3320)
**Author:** [@julien](https://forum.pritunl.com/u/julien)\ **Replies:** 7\ **Last updated:** [May 21, 2025, 3:38pm UTC](https://forum.pritunl.com/t/client-disconnected-a-few-seconds-after-authentication/3320 "2025-05-21T15:38:04Z")
Hello, When some of our users (different geographical locations and ISP) try to connect to their usual Pritunl profile, they pass the Okta SSO authentications successfully, but are disconnected from the VPN immediately … --- ## [\[ERROR\] Instance doc lost, stopping server. Check datetime settings](https://forum.pritunl.com/t/error-instance-doc-lost-stopping-server-check-datetime-settings/3316)
**Author:** [@blueglowey](https://forum.pritunl.com/u/blueglowey)\ **Replies:** 4\ **Last updated:** [May 14, 2025, 8:57pm UTC](https://forum.pritunl.com/t/error-instance-doc-lost-stopping-server-check-datetime-settings/3316 "2025-05-14T20:57:26Z")
Hi, I’m having issues with VPN instances repeatedly restarting causing client reconnects. When looking at the log file I see the following error for different VPN server instances on the Pritunl server several times a d… --- ## [Pritunl Link don't work on Amazon Linux 2023](https://forum.pritunl.com/t/pritunl-link-dont-work-on-amazon-linux-2023/3121)
**Author:** [@ajotaops](https://forum.pritunl.com/u/ajotaops)\ **Replies:** 5\ **Last updated:** [May 9, 2025, 11:49pm UTC](https://forum.pritunl.com/t/pritunl-link-dont-work-on-amazon-linux-2023/3121 "2025-05-09T23:49:31Z")
I’m trying to run Pritunl Link on Amazon Linux 2023, but it fails to start properly. The same configuration works perfectly on Debian 12, so the issue seems to be specific to Amazon Linux. Here is the error i saw: \[202… --- ## [Pritunl suddenly stop working. IP address not updating and also showing No Internet Connection](https://forum.pritunl.com/t/pritunl-suddenly-stop-working-ip-address-not-updating-and-also-showing-no-internet-connection/3310)
**Author:** [@invotica](https://forum.pritunl.com/u/invotica)\ **Replies:** 0\ **Last updated:** [May 6, 2025, 12:50pm UTC](https://forum.pritunl.com/t/pritunl-suddenly-stop-working-ip-address-not-updating-and-also-showing-no-internet-connection/3310 "2025-05-06T12:50:08Z")
For Private network connection, removed the 0.0.0.0/0 route, as mentioned in the documentation, but this stops the pritunl from working. Pritunl suddenly stop working. IP address not updating and also showing No Internet… --- ## [Unable to use Pritunl Internal DNS Proxy](https://forum.pritunl.com/t/unable-to-use-pritunl-internal-dns-proxy/3303)
**Author:** [@jarvis-telus](https://forum.pritunl.com/u/jarvis-telus)\ **Replies:** 2\ **Last updated:** [May 5, 2025, 6:15pm UTC](https://forum.pritunl.com/t/unable-to-use-pritunl-internal-dns-proxy/3303 "2025-05-05T18:15:21Z")
Hi, I have a Enterprise edition self hosted pritunl server which uses AWS Route 53 resolver as its DNS host (at VPC + 2 IPV4). The VPC CIDR is 192.168.0.0/16. I have some users whose internal network/router CIDR’s confl… --- ## [IP Static Client](https://forum.pritunl.com/t/ip-static-client/3305)
**Author:** [@mluciano5](https://forum.pritunl.com/u/mluciano5)\ **Replies:** 2\ **Last updated:** [May 5, 2025, 11:50am UTC](https://forum.pritunl.com/t/ip-static-client/3305 "2025-05-05T11:50:15Z")
Hi, Does anyone know if the premium version has the option to assign a static tunnel IP (virtual IP), meaning to allocate a specific IP from the range to a specific client? --- ## [How to Assign Static VPN IPs to Clients in Pritunl?](https://forum.pritunl.com/t/how-to-assign-static-vpn-ips-to-clients-in-pritunl/3306)
**Author:** [@mluciano5](https://forum.pritunl.com/u/mluciano5)\ **Replies:** 0\ **Last updated:** [May 4, 2025, 11:20am UTC](https://forum.pritunl.com/t/how-to-assign-static-vpn-ips-to-clients-in-pritunl/3306 "2025-05-04T11:20:47Z")
Hi there, I work with database administration, and for my techs to connect to our clients, we use a client VPN where communication is initiated from our network to theirs. In this setup, I need the ability to assign a s… [Previous page](https://forum.pritunl.com/c/pritunl/pritunl-vpn/6.md?page=5) [Next page](https://forum.pritunl.com/c/pritunl/pritunl-vpn/6.md?page=7)