# Cannot start pritunl service ImportError: libffi.so.6
**URL:** https://forum.pritunl.com/t/cannot-start-pritunl-service-importerror-libffi-so-6/1449
**Category:** Pritunl VPN
**Created:** [October 11, 2023, 2:54pm UTC](https://forum.pritunl.com/t/cannot-start-pritunl-service-importerror-libffi-so-6/1449 "2023-10-11T14:54:19Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@moose999](https://forum.pritunl.com/u/moose999)
#### Post date: [October 11, 2023, 2:54pm UTC](https://forum.pritunl.com/t/cannot-start-pritunl-service-importerror-libffi-so-6/1449/1 "2023-10-11T14:54:19Z")
I cannot start my pritunl service. I have Ubuntu 20.04.6 LTS and pritunl:amd64/bionic 1.32.3602.80-0ubuntu1~bionic
systemctl -l status pritunl
Gives me:
ImportError: libffi.so.6: cannot open shared object file: No such file or directory
This seems to be a python-related issue, but I have no idea how to fix it!
Many thanks,
Justin
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### Author:  [@zach](https://forum.pritunl.com/u/zach)
#### Post date: [October 12, 2023, 4:00am UTC](https://forum.pritunl.com/t/cannot-start-pritunl-service-importerror-libffi-so-6/1449/2 "2023-10-12T04:00:35Z")
Ubuntu Bionic is 18.04, Focal is 20.04. Verify that the apt repository file for the Pritunl repository matches the correct distribution listed in the [**repositories documentation**](https://docs.pritunl.com/docs/repo). Then reinstall the Pritunl package.
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### Author:  [@moose999](https://forum.pritunl.com/u/moose999)
#### Post date: [October 12, 2023, 8:34am UTC](https://forum.pritunl.com/t/cannot-start-pritunl-service-importerror-libffi-so-6/1449/3 "2023-10-12T08:34:08Z")
Fantastic, thats got it, many thanks indeed for your help!!