# Error code: 1010

**URL:** <https://forum.pritunl.com/t/error-code-1010/89>\
**Category:** Pritunl Zero\
**Created:** [April 24, 2022, 5:57pm UTC](https://forum.pritunl.com/t/error-code-1010/89 "2022-04-24T17:57:44Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![defa-ekky1073](https://forum.pritunl.com/user_avatar/forum.pritunl.com/defa-ekky1073/32/40_2.png) [@defa-ekky1073](https://forum.pritunl.com/u/defa-ekky1073)\
**Post date:** [April 24, 2022, 5:57pm UTC](https://forum.pritunl.com/t/error-code-1010/89/1 "2022-04-24T17:57:44Z")

</div>

I’ve been looking everywhere to solve this issue but i found nothing, it’s not even showing up on the log.  
My pritunl-ssh can’t connect to my pritunl-zero server with error

```auto
ERROR: SSH challenge request failed with status 403
b'error code: 1010'

```

Any help would be appreciated 😁

---

<div class="post-metadata">

**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\
**Post date:** [April 26, 2022, 3:06pm UTC](https://forum.pritunl.com/t/error-code-1010/89/2 "2022-04-26T15:06:04Z")

</div>

This is likely an error from a load balancer configured with the Pritunl Zero server, it appears to be a Cloudflare error. Those requests come directly from the Pritunl Zero client so they will fail the Cloudflare browser signature check. This will need to be disabled for that domain.

---

<div class="post-metadata">

**Author:** ![defa-ekky1073](https://forum.pritunl.com/user_avatar/forum.pritunl.com/defa-ekky1073/32/40_2.png) [@defa-ekky1073](https://forum.pritunl.com/u/defa-ekky1073)\
**Post date:** [April 27, 2022, 7:35am UTC](https://forum.pritunl.com/t/error-code-1010/89/3 "2022-04-27T07:35:36Z")

</div>

Thank you for pointing that out for me, i was looking on the wrong direction all along  
It’s all fixed now and working just fine 😄

Thank You