# \[ERROR\] User missing ip address

**URL:** <https://forum.pritunl.com/t/error-user-missing-ip-address/3711>\
**Category:** Pritunl\
**Tags:** pritunl\
**Created:** [February 9, 2026, 7:45am UTC](https://forum.pritunl.com/t/error-user-missing-ip-address/3711 "2026-02-09T07:45:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kamranabdullah](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/k/7c8e57/32.png) [@kamranabdullah](https://forum.pritunl.com/u/kamranabdullah)\
**Post date:** [February 9, 2026, 7:45am UTC](https://forum.pritunl.com/t/error-user-missing-ip-address/3711/1 "2026-02-09T07:45:59Z")

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**Hi,**

I have a VPN server with a /25 virtual network and 26 users set up for that organization. All users are assigned a static IP address, while new client profiles are assigned a dynamic IP address, which changes each time the user connects. What is the fix to this problem, given that a /25 subnet has 128 IP addresses and the pool is not exhausted? I restarted the server and checked multiple devices, but it was not enabled.  
Current Pritunl Version: **v1.32.4400.99**

 ![image](https://forum-static.pritunl.com/original/2X/c/cd29b9744f7d5612f4803ab2e6f3e17e20ef253e.png)

\*\*  
Regards,\*\*

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**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\
**Post date:** [February 9, 2026, 4:56pm UTC](https://forum.pritunl.com/t/error-user-missing-ip-address/3711/2 "2026-02-09T16:56:52Z")

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Running `sudo pritunl repair-database` will reassign IP addresses and should fix the issue.

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<div class="post-metadata">

**Author:** ![kamranabdullah](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/k/7c8e57/32.png) [@kamranabdullah](https://forum.pritunl.com/u/kamranabdullah)\
**Post date:** [February 10, 2026, 4:40am UTC](https://forum.pritunl.com/t/error-user-missing-ip-address/3711/3 "2026-02-10T04:40:15Z")

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Will running this command cause any data loss or service disruption?

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<div class="post-metadata">

**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\
**Post date:** [February 10, 2026, 11:52pm UTC](https://forum.pritunl.com/t/error-user-missing-ip-address/3711/4 "2026-02-10T23:52:45Z")

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Yes the servers will need to be stopped first with `sudo systemctl stop pritunl`.