# Failed to start profile (Internal Server Error)

**URL:** <https://forum.pritunl.com/t/failed-to-start-profile-internal-server-error/1964>\
**Category:** Pritunl VPN\
**Created:** [April 4, 2024, 5:41am UTC](https://forum.pritunl.com/t/failed-to-start-profile-internal-server-error/1964 "2024-04-04T05:41:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![hoov](https://forum.pritunl.com/user_avatar/forum.pritunl.com/hoov/32/794_2.png) [@hoov](https://forum.pritunl.com/u/hoov)\
**Post date:** [April 4, 2024, 5:41am UTC](https://forum.pritunl.com/t/failed-to-start-profile-internal-server-error/1964/1 "2024-04-04T05:41:52Z")

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![image](https://forum-static.pritunl.com/original/1X/2e8f76a213c21b45be67fb78881dbfe96d1a521d.png)  
why i got this? can someone help me? and i check the log can i dm’s someone moderator for logs?

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<div class="post-metadata">

**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\
**Post date:** [April 4, 2024, 3:57pm UTC](https://forum.pritunl.com/t/failed-to-start-profile-internal-server-error/1964/2 "2024-04-04T15:57:20Z")

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The client should be updated, the classic interface is no longer supported. The error message for that error would be in the service logs.