# Issue detecting backend failure in Pritunl Enterprise via API

**URL:** <https://forum.pritunl.com/t/issue-detecting-backend-failure-in-pritunl-enterprise-via-api/3268>\
**Category:** Pritunl VPN\
**Created:** [April 23, 2025, 4:08pm UTC](https://forum.pritunl.com/t/issue-detecting-backend-failure-in-pritunl-enterprise-via-api/3268 "2025-04-23T16:08:28Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![frauberawg](https://forum.pritunl.com/user_avatar/forum.pritunl.com/frauberawg/32/1259_2.png) [@frauberawg](https://forum.pritunl.com/u/frauberawg)\
**Post date:** [April 23, 2025, 4:08pm UTC](https://forum.pritunl.com/t/issue-detecting-backend-failure-in-pritunl-enterprise-via-api/3268/1 "2025-04-23T16:08:28Z")

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Hi, I’m using Pritunl Enterprise and I’d like to know if it’s possible to verify via the API whether the **backend is down or not**.

I had an issue where the MongoDB engine went down because the instance ran out of disk space. However, the frontend was still responding with **HTTP 200 OK** , even though the backend was actually down.

Is there a more reliable way to check the real backend status?

I tried hitting the `/status` endpoint via the API, following the official documentation, but had no success.

Any suggestions or similar experiences?

Thanks in advance.

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**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\
**Post date:** [April 23, 2025, 10:57pm UTC](https://forum.pritunl.com/t/issue-detecting-backend-failure-in-pritunl-enterprise-via-api/3268/2 "2025-04-23T22:57:40Z")

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The `/check` handler should verify there is connectivity to the database. The [**pritunl/handlers/ping.py**](https://github.com/pritunl/pritunl/blob/master/pritunl/handlers/ping.py#L16) will check the timestamp of the last host database sync.