# New Install Https://\[server\_ip\]/login Returns 404 Not Found **URL:** \ **Category:** Pritunl VPN\ **Created:** [February 12, 2026, 5:32pm UTC](https://forum.pritunl.com/t/new-install-https-server-ip-login-returns-404-not-found/3718 "2026-02-12T17:32:00Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Windows7ge](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/w/b4bc9f/32.png) [@Windows7ge](https://forum.pritunl.com/u/Windows7ge)\ **Post date:** [February 12, 2026, 5:32pm UTC](https://forum.pritunl.com/t/new-install-https-server-ip-login-returns-404-not-found/3718/1 "2026-02-12T17:32:00Z")
I’m trying to perform a fresh install using the install script on [Pritunl.com](http://Pritunl.com) for Debian 12 (using 12.13) on a Lenovo M710q Tiny. After the script is done running and I don’t see any errors that I can recognize. Going to the IP just returns: > # Not Found > > The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again. - I tried using Ubuntu 24.04 and using the Ubuntu 24.04 installation instructions. - I tried using older versions of Debian 12 as far back as Debian 12.0.0. - I tried using a different client browser. - I tried using a different client computer/OS - I tried using a different computer for the server (Optiplex 7060 Micro) - I tried using a different network at a different location. It’s directing me to the `/login` page but apparently it does not exist? I feel like the issue is something very simple and right in front of my face but I cannot see it. ---
**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\ **Post date:** [February 12, 2026, 7:59pm UTC](https://forum.pritunl.com/t/new-install-https-server-ip-login-returns-404-not-found/3718/2 "2026-02-12T19:59:50Z")
Open the Chrome developer tools and in then network tab enable _Preserve log_. Then hod shift right click refresh and select _Empty Cache and Hard Reload_. Check the network tab for redirect issues. Run `sudo netstat -tulpn` verify the process `pritunl-web` is using `:80` and `:443` then verify the `python3` process is using `:9755`. The first process is the external web server process, the second is the internal root process. On the server run `curl http://localhost:9755/login` this will attempt the request directly on the internal root process web server. This should return the login page. Verify the ls command below shows the files listed below. ```bash sudo ls -la /usr/share/pritunl/www/ total 420 drwxr-xr-x 5 root root 4096 Feb 12 19:54 . drwxr-xr-x 3 root root 4096 Jan 18 21:39 .. drwxr-xr-x 2 root root 4096 Feb 12 19:54 css -rw-rw-r-- 1 root root 38047 Feb 4 23:23 dbconf.html -rw-rw-r-- 1 root root 28485 Feb 4 23:23 duo.html drwxr-xr-x 2 root root 4096 Feb 12 19:54 fonts -rw-rw-r-- 1 root root 7945 Feb 4 23:23 index.html drwxr-xr-x 2 root root 4096 Feb 12 19:54 js -rw-rw-r-- 1 root root 57588 Feb 4 23:23 key_view_dark.html -rw-rw-r-- 1 root root 57822 Feb 4 23:23 key_view.html -rw-rw-r-- 1 root root 87872 Feb 4 23:23 login.html -rw-rw-r-- 1 root root 3656 Feb 4 23:23 logo.png -rw-rw-r-- 1 root root 26 Feb 4 23:23 robots.txt -rw-rw-r-- 1 root root 18753 Feb 4 23:23 success.html -rw-rw-r-- 1 root root 38435 Feb 4 23:23 upgrade.html -rw-rw-r-- 1 root root 45259 Feb 4 23:23 yubico.html ``` ---
**Author:** ![Windows7ge](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/w/b4bc9f/32.png) [@Windows7ge](https://forum.pritunl.com/u/Windows7ge)\ **Post date:** [February 12, 2026, 9:01pm UTC](https://forum.pritunl.com/t/new-install-https-server-ip-login-returns-404-not-found/3718/3 "2026-02-12T21:01:20Z")
I’m using Firefox. On Windows I tried Edge. Have not tested Chrome to get those logs. These are the only lines containing `pritunl-web` & `python3` ```auto Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp6 0 0 :::443 :::\* LISTEN 5078/pritunl-web tcp6 0 0 :::80 :::\* LISTEN 5078/pritunl-web tcp6 0 0 ::1:9755 :::\* LISTEN 4986/python3 ``` Curl returns: `curl: (7) Failed to connect to localhost port 9756 after 0 ms: Couldn't connect to server` Ls command does appear to return all of that information. ---
**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\ **Post date:** [February 12, 2026, 10:03pm UTC](https://forum.pritunl.com/t/new-install-https-server-ip-login-returns-404-not-found/3718/4 "2026-02-12T22:03:08Z")
Run `curl http://localhost:9755/login` with port `9755`. ---
**Author:** ![Windows7ge](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/w/b4bc9f/32.png) [@Windows7ge](https://forum.pritunl.com/u/Windows7ge)\ **Post date:** [February 12, 2026, 11:03pm UTC](https://forum.pritunl.com/t/new-install-https-server-ip-login-returns-404-not-found/3718/5 "2026-02-12T23:03:50Z")
> [@zach](#): > > curl [http://localhost:9755/login](http://localhost:9755/login) It returns 5 lines of HTML that composes the 404 Not Found page. ---
**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\ **Post date:** [February 13, 2026, 2:54am UTC](https://forum.pritunl.com/t/new-install-https-server-ip-login-returns-404-not-found/3718/6 "2026-02-13T02:54:39Z")
I have found the cause of this. Manually enter `/setup` in the path. This will be fixed in the next release. ---
**Author:** ![Windows7ge](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/w/b4bc9f/32.png) [@Windows7ge](https://forum.pritunl.com/u/Windows7ge)\ **Post date:** [February 13, 2026, 4:43am UTC](https://forum.pritunl.com/t/new-install-https-server-ip-login-returns-404-not-found/3718/7 "2026-02-13T04:43:02Z")
> [@zach](#): > > /setup Looks like that did it. Glad it was something simple.