# No GUI app available after pritunl-client-electron installation
**URL:** https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596
**Category:** Pritunl
**Tags:** pritunl-client
**Created:** [December 6, 2022, 12:21pm UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596 "2022-12-06T12:21:13Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@aniket0210](https://forum.pritunl.com/u/aniket0210)
#### Post date: [December 6, 2022, 12:21pm UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/1 "2022-12-06T12:21:13Z")
I have installed pritunl client electron using the official documentation mentioned in below link on Ubunutu 20.04
> **[Open Source OpenVPN Client](https://client.pritunl.com/)**
>
> Free open source cross platform OpenVPN client.
the installation was complete with no error. But i cannot see any app in my ubuntu software. I have received .ovpn file from client which i need to import to access the server. There is no log folder in /var/log/ as well so that i can see any error. Running ‘pritunl-client-electron’ command on terminal says ‘pritunl-client-electron: command not found’.
---
### Author:  [@fabian-milea](https://forum.pritunl.com/u/fabian-milea)
#### Post date: [December 6, 2022, 1:29pm UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/2 "2022-12-06T13:29:42Z")
same here, both on ubuntu 20 and 22, after install of the latest version, no GUI was present and no browser popup from the CLI
---
### Author:  [@zach](https://forum.pritunl.com/u/zach)
#### Post date: [December 7, 2022, 1:27am UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/3 "2022-12-07T01:27:42Z")
I can’t reproduce this issue on Ubuntu 20.04. The `.desktop` file which registers applications shown in the menu is located at `/usr/share/applications/pritunl-client-electron.desktop` the command to start the client is `/usr/lib/pritunl_client_electron/Pritunl`. The application will sometimes be shown on the next page and require scrolling to access.
---
### Author:  [@eboye](https://forum.pritunl.com/u/eboye)
#### Post date: [December 7, 2022, 2:56am UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/4 "2022-12-07T02:56:21Z")
/usr/lib/pritunl\_client\_electron/Pritunl
zsh: permission denied: /usr/lib/pritunl\_client\_electron/Pritunl
* * *
sudo /usr/lib/pritunl\_client\_electron/Pritunl
[1207/035546.645914:FATAL:electron\_main\_delegate.cc(299)] Running as root without --no-sandbox is not supported. See [https://crbug.com/638180](https://crbug.com/638180).
* * *
It’s something wrong with permissions
---
### Author:  [@zach](https://forum.pritunl.com/u/zach)
#### Post date: [December 7, 2022, 3:21am UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/5 "2022-12-07T03:21:37Z")
Press `alt+f2` and run `/usr/lib/pritunl_client_electron/Pritunl`
---
### Author:  [@eboye](https://forum.pritunl.com/u/eboye)
#### Post date: [December 7, 2022, 4:23am UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/6 "2022-12-07T04:23:34Z")
---
### Author:  [@skulblock](https://forum.pritunl.com/u/skulblock)
#### Post date: [December 7, 2022, 5:33am UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/7 "2022-12-07T05:33:48Z")
same issue here also, tried in different systems.
---
### Author:  [@fabian-milea](https://forum.pritunl.com/u/fabian-milea)
#### Post date: [December 7, 2022, 7:46am UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/8 "2022-12-07T07:46:31Z")
I had a running pritunl app with the latest version after upgrading, but to replicate the issue a colleague had, I’ve purged pritunl and install the latest version. Then I had no GUI and the CLI did not open the browser for SSO. We had to downgrade to version v1.3.3343.50 to have it working
---
### Author:  [@eboye](https://forum.pritunl.com/u/eboye)
#### Post date: [December 7, 2022, 5:41pm UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/9 "2022-12-07T17:41:58Z")
Well, I can’t downgrade it on Arch
```auto
sudo downgrade 'pritunl-client-electron=1.3.3343.50'
```
returns:
```auto
No results found
Unable to downgrade pritunl-client-electron
```
it can only downgrade to cached version. But this is a fresh Arch install, I do not have it in cache ☹
---
### Author:  [@zach](https://forum.pritunl.com/u/zach)
#### Post date: [December 7, 2022, 11:08pm UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/10 "2022-12-07T23:08:46Z")
Previous releases are available from the [**GitHub Repository**](https://github.com/pritunl/pritunl-client-electron/releases/tag/1.3.3343.50).
---
### Author:  [@zach](https://forum.pritunl.com/u/zach)
#### Post date: [December 7, 2022, 11:19pm UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/11 "2022-12-07T23:19:33Z")
I have reproduced the issue. It can be fixed by running the commands below to fix the directory permissions. Then run the other commands to refresh the menu to allow the Pritunl icon to be shown.
```auto
sudo chmod 755 /usr/lib/pritunl_client_electron
sudo gtk-update-icon-cache -q -t -f /usr/share/icons/hicolor || true
sudo xdg-icon-resource forceupdate --theme hicolor || true
sudo update-desktop-database -q || true
```
---
### Author:  [@eboye](https://forum.pritunl.com/u/eboye)
#### Post date: [December 7, 2022, 11:59pm UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/12 "2022-12-07T23:59:52Z")
Thanks, so it was only 755 that needed to be set? 😃
I was losing my mind about this for few days.
---
### Author:  [@zach](https://forum.pritunl.com/u/zach)
#### Post date: [December 8, 2022, 12:55am UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/13 "2022-12-08T00:55:28Z")
This has been fixed in a rebuild of `v1.3.3373.6` with release number 2.
---
### Author:  [@aniket0210](https://forum.pritunl.com/u/aniket0210)
#### Post date: [December 8, 2022, 1:07pm UTC](https://forum.pritunl.com/t/no-gui-app-available-after-pritunl-client-electron-installation/596/14 "2022-12-08T13:07:07Z")
thanks a lot changing the permission as suggested by zach worked