# No internet access when using Pritunl with Cloak (connected state) **URL:** \ **Category:** Pritunl VPN\ **Created:** [January 8, 2026, 1:32am UTC](https://forum.pritunl.com/t/no-internet-access-when-using-pritunl-with-cloak-connected-state/3670 "2026-01-08T01:32:34Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![ctpeter](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/c/35a633/32.png) [@ctpeter](https://forum.pritunl.com/u/ctpeter)\ **Post date:** [January 8, 2026, 1:32am UTC](https://forum.pritunl.com/t/no-internet-access-when-using-pritunl-with-cloak-connected-state/3670/1 "2026-01-08T01:32:34Z")
Windows connects successfully via Cloak, macOS connects but has no internet Client logs `2026-01-08 06:27:04 NOTE: debug verbosity (–verb 9) is enabled but this build lacks debug support.` `2026-01-08 06:27:04 OpenVPN 2.6.12 arm-apple-darwin [SSL (OpenSSL)] [LZO] [PKCS11] [MH/RECVDA] [AEAD]` `2026-01-08 06:27:04 library versions: OpenSSL 3.3.2 3 Sep 2024, LZO 2.10` `2026-01-08 06:27:04 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts` `2026-01-08 06:27:04 TCP/UDP: Preserving recently used remote address: [AF_INET]127.0.0.1:1984` `2026-01-08 06:27:04 Attempting to establish TCP connection with [AF_INET]127.0.0.1:1984` `2026-01-08 06:27:04 TCP connection established with [AF_INET]127.0.0.1:1984` `2026-01-08 06:27:04 TCPv4_CLIENT link local: (not bound)` `2026-01-08 06:27:04 TCPv4_CLIENT link remote: [AF_INET]127.0.0.1:1984` `2026-01-08 06:27:05 WARNING: this configuration may cache passwords in memory – use the auth-nocache option to prevent this` `2026-01-08 06:27:06 VERIFY SCRIPT OK: depth=1, O=67a9cbc8d3593e01687fd95d, CN=67a9cbc8d3593e01687fd962` `2026-01-08 06:27:06 NOTE: --mute triggered…` `2026-01-08 06:27:06 8 variation(s) on previous 3 message(s) suppressed by --mute` `2026-01-08 06:27:06 [67a9cbccd3593e01687fd980] Peer Connection Initiated with [AF_INET]127.0.0.1:1984` `2026-01-08 06:27:06 Opened utun device utun4` `2026-01-08 06:27:06 /sbin/ifconfig utun4 delete` `ifconfig: ioctl (SIOCDIFADDR): Can’t assign requested address` `2026-01-08 06:27:06 NOTE: Tried to delete pre-existing tun/tap instance – No Problem if failure` `2026-01-08 06:27:06 /sbin/ifconfig utun4 192.168.245.9 192.168.245.9 netmask 255.255.255.0 mtu 1500 up` `add net 192.168.245.0: gateway 192.168.245.9` `2026-01-08 06:27:06 /tmp/pritunl/2a6bd1260e84eb40-block.sh utun4 1500 0 192.168.245.9 255.255.255.0 init` `add net 127.0.0.1: gateway 192.168.0.1` `add net 0.0.0.0: gateway 192.168.245.1` `add net 128.0.0.0: gateway 192.168.245.1` `dhcp-option DNS 1.1.1.1` `dhcp-option DNS 8.8.8.8` `2026-01-08 06:27:06 Initialization Sequence Completed` `2026-01-08 06:27:06 Data Channel: cipher ‘AES-256-GCM’, peer-id: 0, compression: ‘stub’` `2026-01-08 06:27:06 NOTE: --mute triggered…` `2026-01-08 06:29:05 2 variation(s) on previous 3 message(s) suppressed by --mute` `2026-01-08 06:29:05 event_wait : Interrupted system call (fd=-1,code=4)` `2026-01-08 06:29:05 /tmp/pritunl/2a6bd1260e84eb40-down.sh utun4 1500 0 192.168.245.9 255.255.255.0 init` `delete net 127.0.0.1: gateway 192.168.0.1` `delete net 0.0.0.0: gateway 192.168.245.1` `delete net 128.0.0.0: gateway 192.168.245.1` `2026-01-08 06:29:09 Closing TUN/TAP interface` `2026-01-08 06:29:09 /tmp/pritunl/2a6bd1260e84eb40-block.sh utun4 1500 0 192.168.245.9 255.255.255.0 init` `2026-01-08 06:29:09 SIGINT[hard,] received, process exit`ing Service logs `[2026-01-08 07:19:17][INFO] ▶ utils: Restore DNS` `[2026-01-08 07:19:18][INFO] ▶ utils: Restore DNS` `[2026-01-08 07:19:19][INFO] ▶ utils: Clearing DNS state` `[2026-01-08 07:19:19][INFO] ▶ profile: Disconnected without restart ◆ client_disconnect=true ◆ client_disconnect_waiters=0 ◆ client_disconnected=true ◆ client_provider=true ◆ client_startime=125 ◆ data_iface=“” ◆ data_mode=“” ◆ data_remotes=``string{“54.254.176.234:8443*”, “127.0.0.1”} ◆ data_status=“disconnected” ◆ data_timestamp=0 ◆ data_tun_iface=“” ◆ ovpn_auth_failed=false ◆ ovpn_cmd=true ◆ ovpn_connected=true ◆ ovpn_dir=“” ◆ ovpn_last_auth_failed=-1 ◆ ovpn_management_pass=false ◆ ovpn_management_port=0 ◆ ovpn_path=“/Applications/Pritunl.app/Contents/Resources/pritunl-openvpn” ◆ ovpn_remotes=``string{“127.0.0.1(1984/tcp-client)”} ◆ ovpn_running=-1 ◆ ovpn_tap_iface=“” ◆ profile_device_auth=false ◆ profile_disable_dns=false ◆ profile_disable_gateway=false ◆ profile_dynamic_firewall=false ◆ profile_force_connect=false ◆ profile_force_dns=false ◆ profile_geo_sort=false ◆ profile_id=“2a6bd1260e84eb40” ◆ profile_mode=“ovpn” ◆ profile_reconnect=true ◆ profile_sso_auth=false ◆ profile_system_profile=false ◆ profile_timeout=false ◆ state_closed=true ◆ state_closed_waiters=0 ◆ state_deadline=false ◆ state_delay=false ◆ state_id=“f3775c497ee7f971” ◆ state_interactive=true ◆ state_no_reconnect=true ◆ state_stop=true ◆ state_system_interactive=false ◆ state_temp_paths=``string{“/tmp/pritunl/2a6bd1260e84eb40”, “/tmp/pritunl/2a6bd1260e84eb40.auth”, “/tmp/pritunl/2a6bd1260e84eb40-block.sh”, “/tmp/pritunl/2a6bd1260e84eb40-up.sh”, “/tmp/pritunl/2a6bd1260e84eb40-down.sh”} ◆ state_time=time.Date(2026, time.January, 8, 7, 17, 13, 836192000, time.Local) ◆ wg_bash_path=“/Applications/Pritunl.app/Contents/Resources/bash” ◆ wg_conf_path=“” ◆ wg_conf_path2=“” ◆ wg_connected=false ◆ wg_last_handshake=0 ◆ wg_path=“/Applications/Pritunl.app/Contents/Resources/wg” ◆ wg_priv_key=false ◆ wg_pub_key=false ◆ wg_quick_path=“/Applications/Pritunl.app/Contents/Resources/wg-quick” ◆ wg_server_pub_key=false ◆ wg_sso_start=time.Date(1, time.January, 1, 0, 0, 0, 0, time.UTC) ◆ wg_sso_token=false ◆ wg_util_path=“”` `[2026-01-08 07:19:22][INFO] ▶ utils: Restore DNS` ---
**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\ **Post date:** [January 8, 2026, 2:59am UTC](https://forum.pritunl.com/t/no-internet-access-when-using-pritunl-with-cloak-connected-state/3670/2 "2026-01-08T02:59:51Z")
If you are needing to do that it’s likely packet inspection that is blocking the connection. Packet inspection only inspects a fraction of packets to reduce the compute requirements then blocks the connection. So it’s normal to see it connect and have issues after some time connected. I don’t have any plans on adding features to avoid this. The focus of the software is on enterprise use cases not personal VPN use. Generally what will work is running the Pritunl server on one of the major cloud providers in a datacenter that is in the same region as the client. These connections are far less likely to get blocked as it’s more indicative of a corporate VPN connection. Also try updating the OpenVPN package on the server as documented in the [**update OpenVPN**](https://docs.pritunl.com/kb/vpn/system/openvpn-update) documentation. There are some connection issues that can occur when the client is significantly newer OpenVPN version then the server. ---
**Author:** ![ctpeter](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/c/35a633/32.png) [@ctpeter](https://forum.pritunl.com/u/ctpeter)\ **Post date:** [January 8, 2026, 3:10am UTC](https://forum.pritunl.com/t/no-internet-access-when-using-pritunl-with-cloak-connected-state/3670/3 "2026-01-08T03:10:34Z")
Hi @zach , Thank you for the confirmation. Yes, OpenVPN packages are updated already ---
**Author:** ![ctpeter](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/c/35a633/32.png) [@ctpeter](https://forum.pritunl.com/u/ctpeter)\ **Post date:** [January 8, 2026, 3:24am UTC](https://forum.pritunl.com/t/no-internet-access-when-using-pritunl-with-cloak-connected-state/3670/4 "2026-01-08T03:24:06Z")
Why it’s working in windows then @zach ? ---
**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\ **Post date:** [January 8, 2026, 4:55am UTC](https://forum.pritunl.com/t/no-internet-access-when-using-pritunl-with-cloak-connected-state/3670/5 "2026-01-08T04:55:31Z")
I don’t know enough about that software to understand how to fix it. There is some general information in the [**client debugging**](https://docs.pritunl.com/kb/vpn/debugging/client) documentation. Setting the Tunnel MTU to 1300 and switching to TCP could rule out any MTU issues. ---
**Author:** ![ctpeter](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/c/35a633/32.png) [@ctpeter](https://forum.pritunl.com/u/ctpeter)\ **Post date:** [January 8, 2026, 5:14am UTC](https://forum.pritunl.com/t/no-internet-access-when-using-pritunl-with-cloak-connected-state/3670/6 "2026-01-08T05:14:27Z")
We’re using TCP as of the moment