# Okta SSO Error

**URL:** <https://forum.pritunl.com/t/okta-sso-error/2506>\
**Category:** Pritunl\
**Tags:** pritunl\
**Created:** [October 21, 2024, 9:53am UTC](https://forum.pritunl.com/t/okta-sso-error/2506 "2024-10-21T09:53:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![meoptimusprime](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/m/858c86/32.png) [@meoptimusprime](https://forum.pritunl.com/u/meoptimusprime)\
**Post date:** [October 21, 2024, 9:53am UTC](https://forum.pritunl.com/t/okta-sso-error/2506/1 "2024-10-21T09:53:08Z")

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One of our users started to get the following error message, we are using Okta SSO.

 ![Screenshot 2024-10-20 at 5.07.22 PM](https://forum-static.pritunl.com/original/1X/b2d968121da79eeaf9cef0a27226baccc7fd576c.png)

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<div class="post-metadata">

**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\
**Post date:** [October 21, 2024, 10:08am UTC](https://forum.pritunl.com/t/okta-sso-error/2506/2 "2024-10-21T10:08:24Z")

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Check the logs in the top right of the Pritunl web console. This may be an invalid character in the users name. Also try deleting the user from the Pritunl web console.