# Pritunl getting disconected after connecting
**URL:** https://forum.pritunl.com/t/pritunl-getting-disconected-after-connecting/1842
**Category:** Pritunl VPN
**Created:** [February 21, 2024, 5:31am UTC](https://forum.pritunl.com/t/pritunl-getting-disconected-after-connecting/1842 "2024-02-21T05:31:18Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@navjeet](https://forum.pritunl.com/u/navjeet)
#### Post date: [February 21, 2024, 5:31am UTC](https://forum.pritunl.com/t/pritunl-getting-disconected-after-connecting/1842/1 "2024-02-21T05:31:18Z")
Pritunl client is getting disconnected after authenticating with sso.
Let me know if any quick fix or workaround for below error.
User is running windows 8.1
```auto
[2024-02-20 14:38:47][INFO] ▶ main: Service starting ◆ version="1.3.3441.64"
[2024-02-20 14:39:43][INFO] ▶ profile: Connecting ◆ disable_gateway=false ◆ dynamic_firewall=false ◆ mode="ovpn" ◆ profile_id="5fc0a2722b90f190" ◆ reconnect=true ◆ sso_auth=true
[2024-02-20 14:39:59][ERRO] ▶ utils: Process exec error ◆ arg=[]string{"create", "--name", "Pritunl 1"} ◆ cmd="C:\\Program Files (x86)\\Pritunl\\tuntap\\tapctl.exe" ◆ output="tap_create_adapter: DiInstallDevice failed\r\nError 0xe0000203\r\ntap_create_adapter: SetupDiCallClassInstaller(DIF_REMOVE) failed\r\nError 0xe0000204\r\nCreating TUN/TAP adapter failed (error 0xe0000203).\r\n"
utils: Failed to exec 'C:\Program Files (x86)\Pritunl\tuntap\tapctl.exe'
exit status 1
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/utils.ExecCombinedOutputLogged
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/utils/proc.go:368 +0x90c78b
github.com/pritunl/pritunl-client-electron/service/tuntap.Resize
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/tuntap/tuntap.go:154 +0x92b258
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1306 +0x93d74e
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1253 +0x93c6e4
github.com/pritunl/pritunl-client-electron/service/handlers.profilePost.func1
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/handlers/profile.go:99 +0x95536b
runtime.goexit
C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x4671e0
[2024-02-20 14:39:59][ERRO] ▶ utils: Process exec error ◆ arg=[]string{"delete", "Pritunl 1"} ◆ cmd="C:\\Program Files (x86)\\Pritunl\\tuntap\\tapctl.exe" ◆ output="get_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\n\"Pritunl 1\" adapter not found.\r\n"
utils: Failed to exec 'C:\Program Files (x86)\Pritunl\tuntap\tapctl.exe'
exit status 1
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/utils.ExecCombinedOutputLogged
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/utils/proc.go:368 +0x90c78b
github.com/pritunl/pritunl-client-electron/service/tuntap.Resize
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/tuntap/tuntap.go:161 +0x92b306
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1306 +0x93d74e
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1253 +0x93c6e4
github.com/pritunl/pritunl-client-electron/service/handlers.profilePost.func1
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/handlers/profile.go:99 +0x95536b
runtime.goexit
C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x4671e0
[2024-02-20 14:40:00][ERRO] ▶ utils: Process exec error ◆ arg=[]string{"create", "--name", "Pritunl 1"} ◆ cmd="C:\\Program Files (x86)\\Pritunl\\tuntap\\tapctl.exe" ◆ output="tap_create_adapter: DiInstallDevice failed\r\nError 0xe0000203\r\ntap_create_adapter: SetupDiCallClassInstaller(DIF_REMOVE) failed\r\nError 0xe0000204\r\nCreating TUN/TAP adapter failed (error 0xe0000203).\r\n"
utils: Failed to exec 'C:\Program Files (x86)\Pritunl\tuntap\tapctl.exe'
exit status 1
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/utils.ExecCombinedOutputLogged
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/utils/proc.go:368 +0x90c78b
github.com/pritunl/pritunl-client-electron/service/tuntap.Resize
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/tuntap/tuntap.go:170 +0x92b386
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1306 +0x93d74e
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1253 +0x93c6e4
github.com/pritunl/pritunl-client-electron/service/handlers.profilePost.func1
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/handlers/profile.go:99 +0x95536b
runtime.goexit
C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x4671e0
[2024-02-20 14:40:00][INFO] ▶ profile: Disconnecting ◆ profile_id="5fc0a2722b90f190"
[2024-02-20 14:40:00][INFO] ▶ profile: Disconnected ◆ profile_id="5fc0a2722b90f190"
[2024-02-20 14:41:31][INFO] ▶ main: Service starting ◆ version="1.3.3441.64"
[2024-02-20 14:41:49][INFO] ▶ profile: Connecting ◆ disable_gateway=false ◆ dynamic_firewall=false ◆ mode="ovpn" ◆ profile_id="5fc0a2722b90f190" ◆ reconnect=true ◆ sso_auth=true
[2024-02-20 14:41:49][WARN] ▶ profile: Request ovpn connection error
profile: Request put error
Post "https://[2406:da1a:fb6:d600:1309:dd21:2aa1:2518]/key/ovpn/63bd408005c205ac0ebde2df/63ece67805c205ac0ee02f12/63bd417305c205ac0ebde3cd": dial tcp [2406:da1a:fb6:d600:1309:dd21:2aa1:2518]:443: connectex: A socket operation was attempted to an unreachable network.
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).reqOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:2131 +0x943039
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).openOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1819 +0x93fe64
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1270 +0x93d472
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1253 +0x93c6e4
github.com/pritunl/pritunl-client-electron/service/handlers.profilePost.func1
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/handlers/profile.go:99 +0x95536b
runtime.goexit
C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x4671e0
[2024-02-20 14:42:04][INFO] ▶ profile: Disconnecting ◆ profile_id="5fc0a2722b90f190"
[2024-02-20 14:42:04][INFO] ▶ profile: Disconnected ◆ profile_id="5fc0a2722b90f190"
[2024-02-20 14:42:04][WARN] ▶ profile: Request ovpn connection error
profile: Request put error
Post "https://tunl.instahyre.com/key/ovpn_wait/63bd408005c205ac0ebde2df/63ece67805c205ac0ee02f12/63bd417305c205ac0ebde3cd/": context canceled
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).reqOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:2131 +0x943039
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).reqOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:2152 +0x943347
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).reqOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:2211 +0x9436e4
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).openOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1819 +0x93fe64
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1270 +0x93d472
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1253 +0x93c6e4
github.com/pritunl/pritunl-client-electron/service/handlers.profilePost.func1
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/handlers/profile.go:99 +0x95536b
runtime.goexit
C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x4671e0
[2024-02-20 14:42:04][INFO] ▶ profile: Connecting ◆ disable_gateway=false ◆ dynamic_firewall=false ◆ mode="ovpn" ◆ profile_id="5fc0a2722b90f190" ◆ reconnect=true ◆ sso_auth=true
[2024-02-20 14:42:04][WARN] ▶ profile: Request ovpn connection error
profile: Request put error
Post "https://[2406:da1a:fb6:d600:1309:dd21:2aa1:2518]/key/ovpn/63bd408005c205ac0ebde2df/63ece67805c205ac0ee02f12/63bd417305c205ac0ebde3cd": dial tcp [2406:da1a:fb6:d600:1309:dd21:2aa1:2518]:443: connectex: A socket operation was attempted to an unreachable network.
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).reqOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:2131 +0x943039
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).openOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1819 +0x93fe64
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1270 +0x93d472
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1253 +0x93c6e4
github.com/pritunl/pritunl-client-electron/service/handlers.profilePost.func1
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/handlers/profile.go:99 +0x95536b
runtime.goexit
C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x4671e0
[2024-02-20 14:42:22][ERRO] ▶ utils: Process exec error ◆ arg=[]string{"create", "--name", "Pritunl 1"} ◆ cmd="C:\\Program Files (x86)\\Pritunl\\tuntap\\tapctl.exe" ◆ output="tap_create_adapter: DiInstallDevice failed\r\nError 0xe0000203\r\ntap_create_adapter: SetupDiCallClassInstaller(DIF_REMOVE) failed\r\nError 0xe0000204\r\nCreating TUN/TAP adapter failed (error 0xe0000203).\r\n"
utils: Failed to exec 'C:\Program Files (x86)\Pritunl\tuntap\tapctl.exe'
exit status 1
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/utils.ExecCombinedOutputLogged
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/utils/proc.go:368 +0x90c78b
github.com/pritunl/pritunl-client-electron/service/tuntap.Resize
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/tuntap/tuntap.go:154 +0x92b258
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1306 +0x93d74e
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1253 +0x93c6e4
github.com/pritunl/pritunl-client-electron/service/handlers.profilePost.func1
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/handlers/profile.go:99 +0x95536b
runtime.goexit
C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x4671e0
[2024-02-20 14:42:22][ERRO] ▶ utils: Process exec error ◆ arg=[]string{"delete", "Pritunl 1"} ◆ cmd="C:\\Program Files (x86)\\Pritunl\\tuntap\\tapctl.exe" ◆ output="get_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\nget_net_adapter_guid: SetupDiOpenDevRegKey failed\r\nError 0xe0000204\r\n\"Pritunl 1\" adapter not found.\r\n"
utils: Failed to exec 'C:\Program Files (x86)\Pritunl\tuntap\tapctl.exe'
exit status 1
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/utils.ExecCombinedOutputLogged
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/utils/proc.go:368 +0x90c78b
github.com/pritunl/pritunl-client-electron/service/tuntap.Resize
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/tuntap/tuntap.go:161 +0x92b306
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1306 +0x93d74e
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1253 +0x93c6e4
github.com/pritunl/pritunl-client-electron/service/handlers.profilePost.func1
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/handlers/profile.go:99 +0x95536b
runtime.goexit
C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x4671e0
[2024-02-20 14:42:22][ERRO] ▶ utils: Process exec error ◆ arg=[]string{"create", "--name", "Pritunl 1"} ◆ cmd="C:\\Program Files (x86)\\Pritunl\\tuntap\\tapctl.exe" ◆ output="tap_create_adapter: DiInstallDevice failed\r\nError 0xe0000203\r\ntap_create_adapter: SetupDiCallClassInstaller(DIF_REMOVE) failed\r\nError 0xe0000204\r\nCreating TUN/TAP adapter failed (error 0xe0000203).\r\n"
utils: Failed to exec 'C:\Program Files (x86)\Pritunl\tuntap\tapctl.exe'
exit status 1
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/utils.ExecCombinedOutputLogged
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/utils/proc.go:368 +0x90c78b
github.com/pritunl/pritunl-client-electron/service/tuntap.Resize
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/tuntap/tuntap.go:170 +0x92b386
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startOvpn
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1306 +0x93d74e
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1253 +0x93c6e4
github.com/pritunl/pritunl-client-electron/service/handlers.profilePost.func1
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/handlers/profile.go:99 +0x95536b
runtime.goexit
C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x4671e0
[2024-02-20 14:42:23][INFO] ▶ profile: Disconnecting ◆ profile_id="5fc0a2722b90f190"
[2024-02-20 14:42:23][INFO] ▶ profile: Disconnected ◆ profile_id="5fc0a2722b90f190"
```
---
### Author:  [@zach](https://forum.pritunl.com/u/zach)
#### Post date: [February 21, 2024, 4:41pm UTC](https://forum.pritunl.com/t/pritunl-getting-disconected-after-connecting/1842/2 "2024-02-21T16:41:25Z")
Only Windows 10 and 11 are supported.
---
### Author:  [@rareplanet1](https://forum.pritunl.com/u/rareplanet1)
#### Post date: [February 16, 2025, 2:21am UTC](https://forum.pritunl.com/t/pritunl-getting-disconected-after-connecting/1842/3 "2025-02-16T02:21:53Z")
Just started for me on Windows 10 as well
```auto
utils: Failed to exec 'E:\Program Files (x86)\Pritunl\openvpn\tapctl.exe'
exit status 1
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/utils.ExecCombinedOutputLogged
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/utils/proc.go:368 +0x904507
github.com/pritunl/pritunl-client-electron/service/tuntap.Resize
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/tuntap/tuntap.go:202 +0x9d4c68
github.com/pritunl/pritunl-client-electron/service/connection.(*Ovpn).Connect
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/connection/ovpn.go:204 +0x9e40f8
github.com/pritunl/pritunl-client-electron/service/connection.(*Client).connectDirect
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/connection/client.go:261 +0x9d77cd
github.com/pritunl/pritunl-client-electron/service/connection.(*Client).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/connection/client.go:195 +0x9d6c0c
github.com/pritunl/pritunl-client-electron/service/connection.(*Ovpn).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/connection/ovpn.go:107 +0x9df004
github.com/pritunl/pritunl-client-electron/service/connection.(*Connection).Start
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/connection/connection.go:127 +0x9defe9
github.com/pritunl/pritunl-client-electron/service/connection.(*Connection).Restart
C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/connection/connection.go:152 +0x9df4e5
runtime.goexit
C:/Program Files/Go/src/runtime/asm_amd64.s:1700 +0x3d7720
```
---
### Author:  [@zach](https://forum.pritunl.com/u/zach)
#### Post date: [February 16, 2025, 6:34am UTC](https://forum.pritunl.com/t/pritunl-getting-disconected-after-connecting/1842/4 "2025-02-16T06:34:51Z")
That’s an unrelated issues with the OpenVPN network adapters. The thread [After Windows 11 Update Pritunl Client does not connect - #13 by mbainter](https://forum.pritunl.com/t/after-windows-11-update-pritunl-client-does-not-connect/771/13) has more information on the issue. It appears to be related to a broken Windows update. There is some mitigation in the software that will fallback to not attempting to rename the adapter. That appears to be an incomplete log message, there should also be output from the command in the logs.