# Pritunl Support

**URL:** <https://forum.pritunl.com/t/pritunl-support/3524>\
**Category:** Pritunl VPN\
**Tags:** pritunl\
**Created:** [September 2, 2025, 12:18pm UTC](https://forum.pritunl.com/t/pritunl-support/3524 "2025-09-02T12:18:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![nitinarora](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/n/2bfe46/32.png) [@nitinarora](https://forum.pritunl.com/u/nitinarora)\
**Post date:** [September 2, 2025, 12:18pm UTC](https://forum.pritunl.com/t/pritunl-support/3524/1 "2025-09-02T12:18:59Z")

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in which plan Pritul provides support on technical cases.

@zach - Kindly provide your remarks on if we choose none in encryption key (Pritul Server)

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**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\
**Post date:** [September 2, 2025, 10:13pm UTC](https://forum.pritunl.com/t/pritunl-support/3524/2 "2025-09-02T22:13:02Z")

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All the subscriptions include email support.

Setting the _Encryption Cipher_ option to _None_ will disable encryption of the network traffic on OpenVPN connections. WireGuard connections will still use encryption.