# Pritunl web service is crashing after initial setup **URL:** \ **Category:** Pritunl VPN\ **Tags:** pritunl\ **Created:** [August 20, 2024, 8:45am UTC](https://forum.pritunl.com/t/pritunl-web-service-is-crashing-after-initial-setup/2291 "2024-08-20T08:45:49Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![hxroh](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/h/e95f7d/32.png) [@hxroh](https://forum.pritunl.com/u/hxroh)\ **Post date:** [August 20, 2024, 8:45am UTC](https://forum.pritunl.com/t/pritunl-web-service-is-crashing-after-initial-setup/2291/1 "2024-08-20T08:45:49Z")
i tried it for different flavors of linux. Ubuntu, Rhel, Oracle. All the same result. Im just following the installation guide basically copy and pasting the commands. I get up to the initial setup where i set the new admin password and click save. Pritunl web service will crash right after. What am i missing? ---
**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\ **Post date:** [August 23, 2024, 4:27am UTC](https://forum.pritunl.com/t/pritunl-web-service-is-crashing-after-initial-setup/2291/2 "2024-08-23T04:27:24Z")
This is likely caused by some other software using the web ports, run `sudo netstat -tulpn`. ---
**Author:** ![hxroh](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/h/e95f7d/32.png) [@hxroh](https://forum.pritunl.com/u/hxroh)\ **Post date:** [August 23, 2024, 8:04am UTC](https://forum.pritunl.com/t/pritunl-web-service-is-crashing-after-initial-setup/2291/3 "2024-08-23T08:04:43Z")
I checked that and there are no other services running on the required ports. ---
**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\ **Post date:** [August 29, 2024, 4:46am UTC](https://forum.pritunl.com/t/pritunl-web-service-is-crashing-after-initial-setup/2291/4 "2024-08-29T04:46:55Z")
Check `/var/log/pritunl.log` for errors.