# Setup slack support

**URL:** https://forum.pritunl.com/t/setup-slack-support/706
**Category:** Pritunl VPN
**Tags:** pritunl-client
**Created:** [January 24, 2023, 2:52pm UTC](https://forum.pritunl.com/t/setup-slack-support/706 "2023-01-24T14:52:16Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![phill](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/p/779978/32.png) [@phill](https://forum.pritunl.com/u/phill)
#### Post date: [January 24, 2023, 2:52pm UTC](https://forum.pritunl.com/t/setup-slack-support/706/1 "2023-01-24T14:52:16Z")

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We have Pritunl Enterprise and I believe we should have slack support enabled. However when clicking the button, we are shown the " Support plan required for live chat support with Slack. Email support is available at [contact@pritunl.com](mailto:contact@pritunl.com)" pop up.

When following the link to “order support plan” we are directed to the general support page. How do we enable slack support?

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### Author: ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)
#### Post date: [January 24, 2023, 7:44pm UTC](https://forum.pritunl.com/t/setup-slack-support/706/2 "2023-01-24T19:44:14Z")

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The live Slack support requires a separate support subscription, send an email for more information about this.
