# There's a connection, but no internet

**URL:** <https://forum.pritunl.com/t/theres-a-connection-but-no-internet/3662>\
**Category:** Pritunl VPN\
**Created:** [December 25, 2025, 2:45pm UTC](https://forum.pritunl.com/t/theres-a-connection-but-no-internet/3662 "2025-12-25T14:45:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![evgenbezproblem](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/e/e274bd/32.png) [@evgenbezproblem](https://forum.pritunl.com/u/evgenbezproblem)\
**Post date:** [December 25, 2025, 2:45pm UTC](https://forum.pritunl.com/t/theres-a-connection-but-no-internet/3662/1 "2025-12-25T14:45:03Z")

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Good afternoon!  
The internet stopped working when I connected to the server. There’s a connection, but no internet. Everything was working fine until Monday, and I didn’t change any settings. What could be the problem?  
the firewall is disabled.  
I tried connecting to the server through different networks. It doesn’t work/

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**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\
**Post date:** [December 27, 2025, 4:07am UTC](https://forum.pritunl.com/t/theres-a-connection-but-no-internet/3662/2 "2025-12-27T04:07:04Z")

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Clear the DNS Servers option in the server settings to verify if it is a DNS issue. There is more information in the [**client debugging**](https://docs.pritunl.com/kb/vpn/debugging/client) documentation.

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**Author:** ![evgenbezproblem](https://forum.pritunl.com/letter_avatar_proxy/v4/letter/e/e274bd/32.png) [@evgenbezproblem](https://forum.pritunl.com/u/evgenbezproblem)\
**Post date:** [December 27, 2025, 7:09pm UTC](https://forum.pritunl.com/t/theres-a-connection-but-no-internet/3662/3 "2025-12-27T19:09:10Z")

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```auto
I checked, that's not the issue

```

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**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\
**Post date:** [December 29, 2025, 2:01pm UTC](https://forum.pritunl.com/t/theres-a-connection-but-no-internet/3662/4 "2025-12-29T14:01:52Z")

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Make sure the VPN server does not have the `0.0.0.0/0` route and check that none of the routes overlap with a subnet local to that client.