# Ubuntu 22.04 VPN client ERROR: gl\_surface\_presentation\_helper

**URL:** <https://forum.pritunl.com/t/ubuntu-22-04-vpn-client-error-gl-surface-presentation-helper/1878>\
**Category:** Pritunl VPN\
**Tags:** pritunl-client\
**Created:** [March 7, 2024, 5:47am UTC](https://forum.pritunl.com/t/ubuntu-22-04-vpn-client-error-gl-surface-presentation-helper/1878 "2024-03-07T05:47:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bademus](https://forum.pritunl.com/user_avatar/forum.pritunl.com/bademus/32/761_2.png) [@bademus](https://forum.pritunl.com/u/bademus)\
**Post date:** [March 7, 2024, 5:47am UTC](https://forum.pritunl.com/t/ubuntu-22-04-vpn-client-error-gl-surface-presentation-helper/1878/1 "2024-03-07T05:47:38Z")

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I downloaded a VPN client for Ubuntu 22.04 and when I try to launch it from terminal, client interface appears, it shows me the error

[10593:0307/094300.754847:ERROR:gl\_surface\_presentation\_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!  
[10593:0307/094302.527546:ERROR:gl\_surface\_presentation\_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!  
[10593:0307/094303.653554:ERROR:gl\_surface\_presentation\_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!

After that client interface closes. How do I fix this error?

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<div class="post-metadata">

**Author:** ![zach](https://forum.pritunl.com/user_avatar/forum.pritunl.com/zach/32/1105_2.png) [@zach](https://forum.pritunl.com/u/zach)\
**Post date:** [March 8, 2024, 2:57pm UTC](https://forum.pritunl.com/t/ubuntu-22-04-vpn-client-error-gl-surface-presentation-helper/1878/2 "2024-03-08T14:57:13Z")

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Verify the correct package is being installed from the Ubuntu 22.04 repository listed in the [**repositories**](https://docs.pritunl.com/docs/repo) documentation.