Hi All,
We want to discontinue our pritunl license, what should we choose :
Cancel Subscription Or Remove license ?
Thank You.
Remove license will only remove the license key from that server, the subscription will remain active. Cancel subscription will end the subscription billing.
Ok Thank You Zach.
how to get back the license after click remove?
If the license key has been removed it will need to be retrieved from the email. The license key is an encrypted string with hashed components on the subscription server database, it can’t be reproduced. If you can’t find the license key send an email to support to have the license key reset and a new one will be sent for the account.
@zach I delete all instances that use License key but it still exist in billing ?
How to delete it from subscription ?
It will update automatically, send an email to support to have the account modified.