Hi all!
We’ve been experiencing an issue with the Pritunl VPN after enabling it for our users. Some end-users have reported encountering the “ERR_NETWORK_CHANGED” error specifically while using Google Chrome.
Here’s a brief overview of the situation:
After enabling Pritunl VPN, users started experiencing random “ERR_NETWORK_CHANGED” errors in the Chrome browser. We have around 20 - 30 users using VPN simultaniously
Initially, we had two servers in our setup. In an attempt to resolve the issue, we reduced it to only one server, but the problem still persists.
One user suggested disabling DNS on the client side, and it appears to have helped in their case.
We are reaching out to see if anyone else has encountered a similar issue or if there are additional suggestions to address this. Please share any insights or solutions that might help in resolving the “ERR_NETWORK_CHANGED” error for Chrome users.
Thank you for your prompt attention to this matter.
I’ve seen this same symptom for years and on OpenVPN rather than WireGuard. I’m going to try swapping to WG to see if that resolves the problem.
I suspect I have some other process on MacOS that is changing my DNS and then Pritunl is changing it back but I don’t know how to discover what else might be changing the DNS settings.
Verify that Enable DNS refresh is not enabled in advanced settings from the top right menu. There should be no sequence that would cause the DNS refresh in the latest release unless it is enabled. This should be disabled by default.