Getting error when installing Pritunl client on Mac OS Ventura

Hello Folks,

I’m trying to install Pritunl client on a new Mac OS (Ventura 13.2)
I downloaded the macOS Apple Silicon version.
At the very end of the installation I got this message
“The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance”

I tried rebooting and repeat the installation (accepting all default) but I still get the same message.

fyi, I was able to install other software(s) into this laptop with no issue.

Wonder if anyone has encountered this . Appreciate for any help

Thanks in advance.


Try using the uninstall script in the GitHub repository then reinstall.

This issue is documented in the debugging documentation.