iOS/Android VPN authentications issues

prit-user · February 1, 2023, 8:09pm

I have Single Sign-On Authentication configured with Google Apps.

VPN Connections from macOS and Windows is fine but authentication is failing on iOS and Android - please advise.

Logs on the pritunl server: User auth failed “Invalid sso token”

Turning off SSO fixed the issue.

Thanks in advance

zach · February 2, 2023, 4:03am

The single sign-on connection authentication will only work with the Pritunl Client on Linux, macOS and Windows.

prit-user · February 2, 2023, 4:48am

thanks, Zach.

how about YubiKey or google authenticator? do they work on mobile devices?

zach · February 2, 2023, 5:27am

If single sign-on connection authentication is disabled both will work on mobile devices. Single sign-on can still be used on mobile devices just without the additional per-connection authentication. The YubiKey must be connected to the device. This will work on Android and Apple devices with USB-C, it may not work on iOS devices.