JumpCloud SSO SAML error

Pritunl Pritunl VPN
1

Howdy. We’re on the latest (v1.30.3291.77 0fb39c) version with a subscription. Trying to hook up Pritunl and JumpCloud, but keep getting an error:

SAML Error: response Issuer does not match the IDP metadata (expected “https://sso.jumpcloud.com/saml2/pritunl#####”)

Anyone have experience with this or troubleshooting similar issues? The IdP URL is exactly what appears in the Pritunl SAML config. This my 79th SSO/SAML app on JumpCloud so I feel pretty confident that I did everything correctly. Maybe missing something on the Pritunl side?

2

The IdP Entity ID in JumpCloud should match the SAML Sign-On URL and SAML Issuer URL in Pritunl. The SP Entity ID should be set to pritunl in JumpCloud.

3

Hi Zach,

EDIT: Ok I set the IdP Identity ID to match the IdP URL and it worked. That’s… unusual. Thanks for your help.

Do you mean the IdP Entity ID or the IdP URL?

4

Both IdP Entity ID and IDP URL should be the same in JumpCloud.