I have installed pritunl client electron using the official documentation mentioned in below link on Ubunutu 20.04
the installation was complete with no error. But i cannot see any app in my ubuntu software. I have received .ovpn file from client which i need to import to access the server. There is no log folder in /var/log/ as well so that i can see any error. Running ‘pritunl-client-electron’ command on terminal says ‘pritunl-client-electron: command not found’.
I can’t reproduce this issue on Ubuntu 20.04. The .desktop file which registers applications shown in the menu is located at /usr/share/applications/pritunl-client-electron.desktop the command to start the client is /usr/lib/pritunl_client_electron/Pritunl. The application will sometimes be shown on the next page and require scrolling to access.
I had a running pritunl app with the latest version after upgrading, but to replicate the issue a colleague had, I’ve purged pritunl and install the latest version. Then I had no GUI and the CLI did not open the browser for SSO. We had to downgrade to version v1.3.3343.50 to have it working
I have reproduced the issue. It can be fixed by running the commands below to fix the directory permissions. Then run the other commands to refresh the menu to allow the Pritunl icon to be shown.