Since I updated the pritunl server to the latest version, my clients disconnect after exact 1 hour.
In the logs, I get the following:
[VPN-Edgeserver01][2024-10-23 09:18:00,269][ERROR] User failed auth update check
server_id = “5b339226572cc102f1a4a472”
instance_id = “6718923e230aa9cb1e9aa919”
user_id = “60c30c4cc2495c32659a176b”
Traceback (most recent call last):
File “/usr/lib/pritunl/usr/lib/python3.9/threading.py”, line 937, in _bootstrap
self._bootstrap_inner()
File “/usr/lib/pritunl/usr/lib/python3.9/threading.py”, line 980, in _bootstrap_inner
self.run()
File “/usr/lib/pritunl/usr/lib/python3.9/threading.py”, line 917, in run
self._target(*self._args, **self._kwargs)
File “/usr/lib/pritunl/usr/lib/python3.9/site-packages/pritunl/clients/clients.py”, line 2507, in _auth_check_thread
logger.error(‘User failed auth update check’,
File “/usr/lib/pritunl/usr/lib/python3.9/site-packages/pritunl/logger/init.py”, line 55, in error
kwargs[‘traceback’] = traceback.format_stack()
There’s another server (privacyIDEA) responsible for the RADIUS (OTP Token) authentication.
Here I get:
‘wrong otp value. previous otp used again’
I think, that’s because the option “Enable Client Reconnect” is selected.
Environment:
Pritunl server version v1.32.4057.36 2a185a
OpenVPN client version 3.5.1.3946
Any ideas on how to fix this issue?
Regards
Andy