Hi All
I have an issue while I’m updating my Pritunl Client, it suddenly does not connect after an update but if I install to the previous version which is 1.3.4026.10 it connects, Have any of you experienced the same thing?
-Pritunl Client v1.3.4058.0 (can’t connect)
-Pritunl Client v1.3.4026.10 (can connect)
My Pritunl Server version (pritunl v1.32.3805.95)
btw this all happens on all windows/mac devices
zach
October 22, 2024, 4:09am
3
Send the service logs from the top right menu.
zach
October 22, 2024, 1:01pm
6
Copy the full log in text formate.
binlan
October 22, 2024, 2:29pm
7
same issue here:
2024-10-22 15:33:55][ERRO] ▶ connection: Disconnecting ◆ client_disconnect=true ◆ client_disconnect_waiters=0 ◆ client_disconnected=false ◆ client_provider=true ◆ client_startime=40 ◆ data_iface="" ◆ data_mode="" ◆ data_remotes=[]string{"11.22.33.44", "example.com*"} ◆ data_status="connecting" ◆ data_timestamp=0 ◆ data_tun_iface="" ◆ ovpn_auth_failed=false ◆ ovpn_cmd=false ◆ ovpn_connected=false ◆ ovpn_dir="" ◆ ovpn_last_auth_failed=-1 ◆ ovpn_management_pass=false ◆ ovpn_management_port=0 ◆ ovpn_path="openvpn" ◆ ovpn_remotes=[]string{} ◆ ovpn_running=0 ◆ ovpn_tap_iface="" ◆ profile_device_auth=false ◆ profile_disable_dns=false ◆ profile_disable_gateway=false ◆ profile_dynamic_firewall=false ◆ profile_force_connect=false ◆ profile_force_dns=false ◆ profile_geo_sort=false ◆ profile_id="50b7df84d4c80f29" ◆ profile_mode="ovpn" ◆ profile_reconnect=true ◆ profile_sso_auth=true ◆ profile_system_profile=false ◆ profile_timeout=false ◆ state_closed=false ◆ state_closed_waiters=0 ◆ state_deadline=false ◆ state_delay=false ◆ state_interactive=false ◆ state_no_reconnect=false ◆ state_stop=true ◆ state_system_interactive=false ◆ state_temp_paths=[]string{} ◆ state_time=time.Date(2024, time.October, 22, 15, 33, 15, 656277575, time.Local) ◆ wg_bash_path="" ◆ wg_conf_path="" ◆ wg_conf_path2="" ◆ wg_connected=false ◆ wg_last_handshake=0 ◆ wg_path="/usr/bin/wg" ◆ wg_priv_key=false ◆ wg_pub_key=false ◆ wg_quick_path="/usr/bin/wg-quick" ◆ wg_server_pub_key=false ◆ wg_sso_start=time.Date(1, time.January, 1, 0, 0, 0, 0, time.UTC) ◆ wg_sso_token=false ◆ wg_util_path=""
Unfortunately i cant roll back. where can i download the former deb package?
binlan
October 22, 2024, 2:35pm
8
found it and back online now. maybe issue its related to sso-auth. the new client did not try to open the browser for sso.
zach
October 22, 2024, 9:08pm
9
There was an issue with an incorrectly handled error causing only one remote to be attempted. Check the logs for Attempting remotes
followed by one Attempting remote
then a disconnect. This will be fixed in an update this week.