Pritunl Error User missing ip address

Hi Team,

Currently, some of my team can’t connect to pritunl server. From pritunl vm we get this error :

[ERROR] User missing ip address

Note : currently we set config Multi_Device = False

If we restart the server, user can connect to vpn.

Need your help and advice.

Thank You.

This is likely from using a virtual network that is not large enough for all the users. All users that attached to the server will be assigned a static IP address. The error message will include a user_count to indicate how many IP addresses are required for the configuration.