Pritunl VPN: pritunl-client keeps disconnecting about wrong authentication / Used Profile-Link to install settings

Hi there,

unfortunately pritunl-client keeps disconnecting my users due to “wrong authetication” despite the fact that I installed the profile through profile-link.

Log of Server (excerpt):

[carbon-5114] 2026-08-13 21:25:23 MULTI_sva: pool returned IPv4=10.196.232.2, IPv6=fd00:ac4e:800::1000
[carbon-5114] 2026-08-13 21:25:23 User connected user_id=6a7caa15739a067551c9c8f2
[carbon-5114] 2026-08-13 21:25:23 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:24 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:36851 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:24 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:36851 Data Channel: cipher 'AES-128-GCM', peer-id: 0
[carbon-5114] 2026-08-13 21:25:24 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:36851 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:25 2 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:25 read UDPv6 [ECONNREFUSED]: Connection refused (fd=5,code=111)
[carbon-5114] 2026-08-13 21:25:28 udp6:88.217.31.122:54999 VERIFY OK: depth=1, O=6a7caa13739a067551c9c8dd, CN=6a7caa13739a067551c9c8de
[carbon-5114] 2026-08-13 21:25:28 udp6:88.217.31.122:54999 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:28 udp6:88.217.31.122:54999 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:28 udp6:88.217.31.122:54999 peer info: IV_VER=2.7.5
[carbon-5114] 2026-08-13 21:25:28 udp6:88.217.31.122:54999 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:28 udp6:88.217.31.122:54999 15 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:28 udp6:88.217.31.122:54999 TLS: Username/Password authentication deferred for username '' 
[carbon-5114] 2026-08-13 21:25:28 udp6:88.217.31.122:54999 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:28 udp6:88.217.31.122:54999 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:28 udp6:88.217.31.122:54999 [6a7caa15739a067551c9c8f2] Peer Connection Initiated with [AF_INET6]::ffff:88.217.31.122:54999
[carbon-5114] 2026-08-13 21:25:29 read UDPv6 [ECONNREFUSED]: Connection refused (fd=5,code=111)
[carbon-5114] 2026-08-13 21:25:30 client-kill "remove_multi"
[carbon-5114] 2026-08-13 21:25:30 User disconnected user_id=6a7caa15739a067551c9c8f2
[carbon-5114] 2026-08-13 21:25:30 COM> SUCCESS: client-kill command succeeded
[carbon-5114] 2026-08-13 21:25:30 COM> SUCCESS: client-auth command succeeded
[carbon-5114] 2026-08-13 21:25:30 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:30 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:30 User connected user_id=6a7caa15739a067551c9c8f2
[carbon-5114] 2026-08-13 21:25:30 MULTI_sva: pool returned IPv4=10.196.232.2, IPv6=fd00:ac4e:800::1000
[carbon-5114] 2026-08-13 21:25:30 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:31 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:54999 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:31 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:54999 Data Channel: cipher 'AES-128-GCM', peer-id: 0
[carbon-5114] 2026-08-13 21:25:31 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:54999 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:32 2 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:32 read UDPv6 [ECONNREFUSED]: Connection refused (fd=5,code=111)
[carbon-5114] 2026-08-13 21:25:35 udp6:88.217.31.122:42090 VERIFY OK: depth=1, O=6a7caa13739a067551c9c8dd, CN=6a7caa13739a067551c9c8de
[carbon-5114] 2026-08-13 21:25:35 udp6:88.217.31.122:42090 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:35 udp6:88.217.31.122:42090 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:35 udp6:88.217.31.122:42090 peer info: IV_VER=2.7.5
[carbon-5114] 2026-08-13 21:25:35 udp6:88.217.31.122:42090 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:35 udp6:88.217.31.122:42090 15 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:35 udp6:88.217.31.122:42090 TLS: Username/Password authentication deferred for username '' 
[carbon-5114] 2026-08-13 21:25:35 udp6:88.217.31.122:42090 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:35 udp6:88.217.31.122:42090 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:35 udp6:88.217.31.122:42090 [6a7caa15739a067551c9c8f2] Peer Connection Initiated with [AF_INET6]::ffff:88.217.31.122:42090
[carbon-5114] 2026-08-13 21:25:37 read UDPv6 [ECONNREFUSED]: Connection refused (fd=5,code=111)
[carbon-5114] 2026-08-13 21:25:37 client-kill "remove_multi"
[carbon-5114] 2026-08-13 21:25:37 User disconnected user_id=6a7caa15739a067551c9c8f2
[carbon-5114] 2026-08-13 21:25:37 COM> SUCCESS: client-kill command succeeded
[carbon-5114] 2026-08-13 21:25:37 COM> SUCCESS: client-auth command succeeded
[carbon-5114] 2026-08-13 21:25:37 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:38 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:38 User connected user_id=6a7caa15739a067551c9c8f2
[carbon-5114] 2026-08-13 21:25:38 MULTI_sva: pool returned IPv4=10.196.232.2, IPv6=fd00:ac4e:800::1000
[carbon-5114] 2026-08-13 21:25:38 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:39 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:42090 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:39 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:42090 Data Channel: cipher 'AES-128-GCM', peer-id: 0
[carbon-5114] 2026-08-13 21:25:39 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:42090 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:40 2 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:40 read UDPv6 [ECONNREFUSED]: Connection refused (fd=5,code=111)
[carbon-5114] 2026-08-13 21:25:43 udp6:88.217.31.122:37871 VERIFY OK: depth=1, O=6a7caa13739a067551c9c8dd, CN=6a7caa13739a067551c9c8de
[carbon-5114] 2026-08-13 21:25:43 udp6:88.217.31.122:37871 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:43 udp6:88.217.31.122:37871 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:43 udp6:88.217.31.122:37871 peer info: IV_VER=2.7.5
[carbon-5114] 2026-08-13 21:25:43 udp6:88.217.31.122:37871 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:43 udp6:88.217.31.122:37871 15 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:43 udp6:88.217.31.122:37871 TLS: Username/Password authentication deferred for username '' 
[carbon-5114] 2026-08-13 21:25:43 udp6:88.217.31.122:37871 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:43 udp6:88.217.31.122:37871 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:43 udp6:88.217.31.122:37871 [6a7caa15739a067551c9c8f2] Peer Connection Initiated with [AF_INET6]::ffff:88.217.31.122:37871
[carbon-5114] 2026-08-13 21:25:44 read UDPv6 [ECONNREFUSED]: Connection refused (fd=5,code=111)
[carbon-5114] 2026-08-13 21:25:45 client-kill "remove_multi"
[carbon-5114] 2026-08-13 21:25:45 User disconnected user_id=6a7caa15739a067551c9c8f2
[carbon-5114] 2026-08-13 21:25:45 COM> SUCCESS: client-kill command succeeded
[carbon-5114] 2026-08-13 21:25:45 COM> SUCCESS: client-auth command succeeded
[carbon-5114] 2026-08-13 21:25:45 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:45 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:45 User connected user_id=6a7caa15739a067551c9c8f2
[carbon-5114] 2026-08-13 21:25:45 MULTI_sva: pool returned IPv4=10.196.232.2, IPv6=fd00:ac4e:800::1000
[carbon-5114] 2026-08-13 21:25:45 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:46 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:37871 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:46 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:37871 Data Channel: cipher 'AES-128-GCM', peer-id: 0
[carbon-5114] 2026-08-13 21:25:46 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:37871 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:47 2 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:47 read UDPv6 [ECONNREFUSED]: Connection refused (fd=5,code=111)
[carbon-5114] 2026-08-13 21:25:48 udp6:88.217.31.122:33268 VERIFY OK: depth=1, O=6a7caa13739a067551c9c8dd, CN=6a7caa13739a067551c9c8de
[carbon-5114] 2026-08-13 21:25:48 udp6:88.217.31.122:33268 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:48 udp6:88.217.31.122:33268 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:48 udp6:88.217.31.122:33268 peer info: IV_VER=2.7.5
[carbon-5114] 2026-08-13 21:25:48 udp6:88.217.31.122:33268 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:48 udp6:88.217.31.122:33268 15 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:48 udp6:88.217.31.122:33268 TLS: Username/Password authentication deferred for username '' 
[carbon-5114] 2026-08-13 21:25:48 udp6:88.217.31.122:33268 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:48 udp6:88.217.31.122:33268 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:48 udp6:88.217.31.122:33268 [6a7caa15739a067551c9c8f2] Peer Connection Initiated with [AF_INET6]::ffff:88.217.31.122:33268
[carbon-5114] 2026-08-13 21:25:50 client-kill "remove_multi"
[carbon-5114] 2026-08-13 21:25:50 User disconnected user_id=6a7caa15739a067551c9c8f2
[carbon-5114] 2026-08-13 21:25:50 COM> SUCCESS: client-kill command succeeded
[carbon-5114] 2026-08-13 21:25:50 COM> SUCCESS: client-auth command succeeded
[carbon-5114] 2026-08-13 21:25:50 read UDPv6 [ECONNREFUSED]: Connection refused (fd=5,code=111)
[carbon-5114] 2026-08-13 21:25:50 MULTI_sva: pool returned IPv4=10.196.232.2, IPv6=fd00:ac4e:800::1000
[carbon-5114] 2026-08-13 21:25:50 User connected user_id=6a7caa15739a067551c9c8f2
[carbon-5114] 2026-08-13 21:25:50 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:51 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:33268 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:51 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:33268 Data Channel: cipher 'AES-128-GCM', peer-id: 0
[carbon-5114] 2026-08-13 21:25:51 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:33268 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:52 2 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:52 read UDPv6 [ECONNREFUSED]: Connection refused (fd=5,code=111)
[carbon-5114] 2026-08-13 21:25:56 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:57 udp6:88.217.31.122:33575 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:57 udp6:88.217.31.122:33575 VERIFY OK: depth=1, O=6a7caa13739a067551c9c8dd, CN=6a7caa13739a067551c9c8de
[carbon-5114] 2026-08-13 21:25:57 ERROR User auth failed "Too many authentication attempts"
[carbon-5114] 2026-08-13 21:25:57 COM> SUCCESS: client-deny command succeeded
[carbon-5114] 2026-08-13 21:25:57 udp6:88.217.31.122:33575 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:57 udp6:88.217.31.122:33575 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:57 udp6:88.217.31.122:33575 peer info: IV_VER=2.7.5
[carbon-5114] 2026-08-13 21:25:57 udp6:88.217.31.122:33575 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:57 udp6:88.217.31.122:33575 15 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:57 udp6:88.217.31.122:33575 TLS: Username/Password authentication deferred for username '' 
[carbon-5114] 2026-08-13 21:25:57 udp6:88.217.31.122:33575 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:25:57 udp6:88.217.31.122:33575 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:25:57 udp6:88.217.31.122:33575 [6a7caa15739a067551c9c8f2] Peer Connection Initiated with [AF_INET6]::ffff:88.217.31.122:33575
[carbon-5114] 2026-08-13 21:25:59 read UDPv6 [ECONNREFUSED]: Connection refused (fd=5,code=111)
[carbon-5114] 2026-08-13 21:26:04 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:26:04 udp6:88.217.31.122:58082 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:26:04 COM> SUCCESS: client-deny command succeeded
[carbon-5114] 2026-08-13 21:26:04 udp6:88.217.31.122:58082 VERIFY OK: depth=1, O=6a7caa13739a067551c9c8dd, CN=6a7caa13739a067551c9c8de
[carbon-5114] 2026-08-13 21:26:04 ERROR User auth failed "Too many authentication attempts"
[carbon-5114] 2026-08-13 21:26:04 udp6:88.217.31.122:58082 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:26:04 udp6:88.217.31.122:58082 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:26:04 udp6:88.217.31.122:58082 peer info: IV_VER=2.7.5
[carbon-5114] 2026-08-13 21:26:04 udp6:88.217.31.122:58082 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:26:04 udp6:88.217.31.122:58082 15 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:26:04 udp6:88.217.31.122:58082 TLS: Username/Password authentication deferred for username '' 
[carbon-5114] 2026-08-13 21:26:04 udp6:88.217.31.122:58082 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:26:04 udp6:88.217.31.122:58082 1 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:26:04 udp6:88.217.31.122:58082 [6a7caa15739a067551c9c8f2] Peer Connection Initiated with [AF_INET6]::ffff:88.217.31.122:58082
[carbon-5114] 2026-08-13 21:26:06 read UDPv6 [ECONNREFUSED]: Connection refused (fd=5,code=111)
[carbon-5114] 2026-08-13 21:26:14 NOTE: --mute triggered...
[carbon-5114] 2026-08-13 21:27:10 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:33268 7 variation(s) on previous 4 message(s) suppressed by --mute
[carbon-5114] 2026-08-13 21:27:10 6a7caa15739a067551c9c8f2/udp6:88.217.31.122:33268 [6a7caa15739a067551c9c8f2] Inactivity timeout (--ping-restart), restarting
[carbon-5114] 2026-08-13 21:27:10 User disconnected user_id=6a7caa15739a067551c9c8f2

Log of Client (excerpt):

[2026-08-13 21:26:02][INFO] ▶ profile: Disconnected with restart ◆ client_disconnect=true ◆ client_disconnect_waiters=0 ◆ client_disconnected=true ◆ client_provider=true ◆ client_startime=7 ◆ data_iface="" ◆ data_mode="" ◆ data_remotes=[]string{"[2001:1600:18:209::1e2]", "179.237.108.226"} ◆ data_status="disconnected" ◆ data_timestamp=0 ◆ data_tun_iface="" ◆ ovpn_auth_failed=false ◆ ovpn_cmd=true ◆ ovpn_connected=true ◆ ovpn_dir="" ◆ ovpn_last_auth_failed=-1 ◆ ovpn_management_pass=false ◆ ovpn_management_port=0 ◆ ovpn_path="openvpn" ◆ ovpn_remotes=[]string{"[2001:1600:18:209::1e2](14614/udp6)", "179.237.108.226(14614/udp)"} ◆ ovpn_running=-1 ◆ ovpn_tap_iface="" ◆ profile_dco=false ◆ profile_device_auth=false ◆ profile_disable_dns=false ◆ profile_disable_gateway=false ◆ profile_dynamic_firewall=false ◆ profile_force_connect=false ◆ profile_force_dns=false ◆ profile_geo_sort=false ◆ profile_id="ntvoeiwn0hmge1ry" ◆ profile_mode="ovpn" ◆ profile_reconnect=true ◆ profile_sso_auth=false ◆ profile_system_profile=true ◆ profile_timeout=false ◆ state_closed=true ◆ state_closed_waiters=0 ◆ state_deadline=false ◆ state_delay=false ◆ state_id="19fb8d5e918f31cc" ◆ state_interactive=false ◆ state_no_reconnect=false ◆ state_stop=true ◆ state_system_interactive=false ◆ state_temp_paths=[]string{"/etc/openvpn/ntvoeiwn0hmge1ry", "/etc/openvpn/ntvoeiwn0hmge1ry-block.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-up.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-down.sh"} ◆ state_time=time.Date(2026, time.August, 13, 21, 25, 55, 203235854, time.Local) ◆ wg_bash_path="" ◆ wg_conf_path="" ◆ wg_conf_path2="" ◆ wg_connected=false ◆ wg_last_handshake=0 ◆ wg_path="/usr/bin/wg" ◆ wg_priv_key=false ◆ wg_pub_key=false ◆ wg_quick_path="/usr/bin/wg-quick" ◆ wg_server_pub_key=false ◆ wg_sso_start=time.Date(1, time.January, 1, 0, 0, 0, 0, time.UTC) ◆ wg_sso_token=false ◆ wg_util_path=""
[2026-08-13 21:26:02][INFO] ▶ connection: Stopping reconnect ◆ client_disconnect=true ◆ client_disconnect_waiters=0 ◆ client_disconnected=true ◆ client_provider=true ◆ client_startime=7 ◆ data_iface="" ◆ data_mode="" ◆ data_remotes=[]string{"[2001:1600:18:209::1e2]", "179.237.108.226"} ◆ data_status="disconnected" ◆ data_timestamp=0 ◆ data_tun_iface="" ◆ ovpn_auth_failed=false ◆ ovpn_cmd=true ◆ ovpn_connected=true ◆ ovpn_dir="" ◆ ovpn_last_auth_failed=-1 ◆ ovpn_management_pass=false ◆ ovpn_management_port=0 ◆ ovpn_path="openvpn" ◆ ovpn_remotes=[]string{"[2001:1600:18:209::1e2](14614/udp6)", "179.237.108.226(14614/udp)"} ◆ ovpn_running=-1 ◆ ovpn_tap_iface="" ◆ profile_dco=false ◆ profile_device_auth=false ◆ profile_disable_dns=false ◆ profile_disable_gateway=false ◆ profile_dynamic_firewall=false ◆ profile_force_connect=false ◆ profile_force_dns=false ◆ profile_geo_sort=false ◆ profile_id="ntvoeiwn0hmge1ry" ◆ profile_mode="ovpn" ◆ profile_reconnect=true ◆ profile_sso_auth=false ◆ profile_system_profile=true ◆ profile_timeout=false ◆ reason="restart" ◆ state_closed=true ◆ state_closed_waiters=0 ◆ state_deadline=false ◆ state_delay=false ◆ state_id="19fb8d5e918f31cc" ◆ state_interactive=false ◆ state_no_reconnect=false ◆ state_stop=true ◆ state_system_interactive=false ◆ state_temp_paths=[]string{"/etc/openvpn/ntvoeiwn0hmge1ry", "/etc/openvpn/ntvoeiwn0hmge1ry-block.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-up.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-down.sh"} ◆ state_time=time.Date(2026, time.August, 13, 21, 25, 55, 203235854, time.Local) ◆ wg_bash_path="" ◆ wg_conf_path="" ◆ wg_conf_path2="" ◆ wg_connected=false ◆ wg_last_handshake=0 ◆ wg_path="/usr/bin/wg" ◆ wg_priv_key=false ◆ wg_pub_key=false ◆ wg_quick_path="/usr/bin/wg-quick" ◆ wg_server_pub_key=false ◆ wg_sso_start=time.Date(1, time.January, 1, 0, 0, 0, 0, time.UTC) ◆ wg_sso_token=false ◆ wg_util_path=""
[2026-08-13 21:26:02][INFO] ▶ profile: Connecting ◆ dco=false ◆ debug_output=false ◆ device_auth=false ◆ disable_dns=false ◆ disable_gateway=false ◆ dynamic_firewall=false ◆ force_connect=false ◆ force_dns=false ◆ geo_sort="" ◆ mode="ovpn" ◆ profile_id="ntvoeiwn0hmge1ry" ◆ reconnect=true ◆ sso_auth=false
[2026-08-13 21:26:02][INFO] ▶ connection: Resolved remotes ◆ public_address="" ◆ public_address6="" ◆ remotes=[]string{"[2001:1600:18:209::1e2]", "179.237.108.226"} ◆ sort_method="random"
[2026-08-13 21:26:02][INFO] ▶ connection: Attempting remotes ◆ client_disconnect=false ◆ client_disconnect_waiters=0 ◆ client_disconnected=false ◆ client_provider=true ◆ client_startime=0 ◆ data_iface="" ◆ data_mode="" ◆ data_remotes=[]string{"[2001:1600:18:209::1e2]", "179.237.108.226"} ◆ data_status="connecting" ◆ data_timestamp=0 ◆ data_tun_iface="" ◆ ovpn_auth_failed=false ◆ ovpn_cmd=false ◆ ovpn_connected=false ◆ ovpn_dir="" ◆ ovpn_last_auth_failed=-1 ◆ ovpn_management_pass=false ◆ ovpn_management_port=0 ◆ ovpn_path="openvpn" ◆ ovpn_remotes=[]string{} ◆ ovpn_running=0 ◆ ovpn_tap_iface="" ◆ profile_dco=false ◆ profile_device_auth=false ◆ profile_disable_dns=false ◆ profile_disable_gateway=false ◆ profile_dynamic_firewall=false ◆ profile_force_connect=false ◆ profile_force_dns=false ◆ profile_geo_sort=false ◆ profile_id="ntvoeiwn0hmge1ry" ◆ profile_mode="ovpn" ◆ profile_reconnect=true ◆ profile_sso_auth=false ◆ profile_system_profile=true ◆ profile_timeout=false ◆ remotes=[]string{"[2001:1600:18:209::1e2]", "179.237.108.226"} ◆ state_closed=false ◆ state_closed_waiters=0 ◆ state_deadline=false ◆ state_delay=false ◆ state_id="dd2b20ff3d3ddf13" ◆ state_interactive=false ◆ state_no_reconnect=false ◆ state_stop=false ◆ state_system_interactive=false ◆ state_temp_paths=[]string{} ◆ state_time=time.Date(2026, time.August, 13, 21, 26, 2, 351939413, time.Local) ◆ wg_bash_path="" ◆ wg_conf_path="" ◆ wg_conf_path2="" ◆ wg_connected=false ◆ wg_last_handshake=0 ◆ wg_path="/usr/bin/wg" ◆ wg_priv_key=false ◆ wg_pub_key=false ◆ wg_quick_path="/usr/bin/wg-quick" ◆ wg_server_pub_key=false ◆ wg_sso_start=time.Date(1, time.January, 1, 0, 0, 0, 0, time.UTC) ◆ wg_sso_token=false ◆ wg_util_path=""
[2026-08-13 21:26:02][WARN] ▶ parser: Configuration line filtered ◆ new_line="remote 2001:1600:18:209::1e2 14614 udp6" ◆ orig_line="remote [2001:1600:18:209::1e2] 14614 udp6"
[2026-08-13 21:26:04][INFO] ▶ connection: Stopping reconnect ◆ client_disconnect=false ◆ client_disconnect_waiters=0 ◆ client_disconnected=false ◆ client_provider=true ◆ client_startime=2 ◆ data_iface="" ◆ data_mode="" ◆ data_remotes=[]string{"[2001:1600:18:209::1e2]", "179.237.108.226"} ◆ data_status="connected" ◆ data_timestamp=1786649161 ◆ data_tun_iface="" ◆ ovpn_auth_failed=true ◆ ovpn_cmd=true ◆ ovpn_connected=true ◆ ovpn_dir="" ◆ ovpn_last_auth_failed=-1 ◆ ovpn_management_pass=false ◆ ovpn_management_port=0 ◆ ovpn_path="openvpn" ◆ ovpn_remotes=[]string{"[2001:1600:18:209::1e2](14614/udp6)", "179.237.108.226(14614/udp)"} ◆ ovpn_running=1 ◆ ovpn_tap_iface="" ◆ profile_dco=false ◆ profile_device_auth=false ◆ profile_disable_dns=false ◆ profile_disable_gateway=false ◆ profile_dynamic_firewall=false ◆ profile_force_connect=false ◆ profile_force_dns=false ◆ profile_geo_sort=false ◆ profile_id="ntvoeiwn0hmge1ry" ◆ profile_mode="ovpn" ◆ profile_reconnect=true ◆ profile_sso_auth=false ◆ profile_system_profile=true ◆ profile_timeout=false ◆ reason="ovpn_auth_error" ◆ state_closed=false ◆ state_closed_waiters=0 ◆ state_deadline=false ◆ state_delay=false ◆ state_id="dd2b20ff3d3ddf13" ◆ state_interactive=false ◆ state_no_reconnect=false ◆ state_stop=false ◆ state_system_interactive=false ◆ state_temp_paths=[]string{"/etc/openvpn/ntvoeiwn0hmge1ry", "/etc/openvpn/ntvoeiwn0hmge1ry-block.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-up.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-down.sh"} ◆ state_time=time.Date(2026, time.August, 13, 21, 26, 2, 351939413, time.Local) ◆ wg_bash_path="" ◆ wg_conf_path="" ◆ wg_conf_path2="" ◆ wg_connected=false ◆ wg_last_handshake=0 ◆ wg_path="/usr/bin/wg" ◆ wg_priv_key=false ◆ wg_pub_key=false ◆ wg_quick_path="/usr/bin/wg-quick" ◆ wg_server_pub_key=false ◆ wg_sso_start=time.Date(1, time.January, 1, 0, 0, 0, 0, time.UTC) ◆ wg_sso_token=false ◆ wg_util_path=""
[2026-08-13 21:26:04][INFO] ▶ connection: Stopping system profile due to authentication errors ◆ client_disconnect=false ◆ client_disconnect_waiters=0 ◆ client_disconnected=false ◆ client_provider=true ◆ client_startime=2 ◆ data_iface="" ◆ data_mode="" ◆ data_remotes=[]string{"[2001:1600:18:209::1e2]", "179.237.108.226"} ◆ data_status="connected" ◆ data_timestamp=1786649161 ◆ data_tun_iface="" ◆ ovpn_auth_failed=true ◆ ovpn_cmd=true ◆ ovpn_connected=true ◆ ovpn_dir="" ◆ ovpn_last_auth_failed=-1 ◆ ovpn_management_pass=false ◆ ovpn_management_port=0 ◆ ovpn_path="openvpn" ◆ ovpn_remotes=[]string{"[2001:1600:18:209::1e2](14614/udp6)", "179.237.108.226(14614/udp)"} ◆ ovpn_running=1 ◆ ovpn_tap_iface="" ◆ profile_dco=false ◆ profile_device_auth=false ◆ profile_disable_dns=false ◆ profile_disable_gateway=false ◆ profile_dynamic_firewall=false ◆ profile_force_connect=false ◆ profile_force_dns=false ◆ profile_geo_sort=false ◆ profile_id="ntvoeiwn0hmge1ry" ◆ profile_mode="ovpn" ◆ profile_reconnect=true ◆ profile_sso_auth=false ◆ profile_system_profile=true ◆ profile_timeout=false ◆ state_closed=false ◆ state_closed_waiters=0 ◆ state_deadline=false ◆ state_delay=false ◆ state_id="dd2b20ff3d3ddf13" ◆ state_interactive=false ◆ state_no_reconnect=true ◆ state_stop=true ◆ state_system_interactive=false ◆ state_temp_paths=[]string{"/etc/openvpn/ntvoeiwn0hmge1ry", "/etc/openvpn/ntvoeiwn0hmge1ry-block.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-up.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-down.sh"} ◆ state_time=time.Date(2026, time.August, 13, 21, 26, 2, 351939413, time.Local) ◆ wg_bash_path="" ◆ wg_conf_path="" ◆ wg_conf_path2="" ◆ wg_connected=false ◆ wg_last_handshake=0 ◆ wg_path="/usr/bin/wg" ◆ wg_priv_key=false ◆ wg_pub_key=false ◆ wg_quick_path="/usr/bin/wg-quick" ◆ wg_server_pub_key=false ◆ wg_sso_start=time.Date(1, time.January, 1, 0, 0, 0, 0, time.UTC) ◆ wg_sso_token=false ◆ wg_util_path=""
[2026-08-13 21:26:04][ERRO] ▶ connection: Disconnecting ◆ client_disconnect=true ◆ client_disconnect_waiters=0 ◆ client_disconnected=false ◆ client_provider=true ◆ client_startime=2 ◆ data_iface="" ◆ data_mode="" ◆ data_remotes=[]string{"[2001:1600:18:209::1e2]", "179.237.108.226"} ◆ data_status="connected" ◆ data_timestamp=1786649161 ◆ data_tun_iface="" ◆ ovpn_auth_failed=true ◆ ovpn_cmd=true ◆ ovpn_connected=true ◆ ovpn_dir="" ◆ ovpn_last_auth_failed=0 ◆ ovpn_management_pass=false ◆ ovpn_management_port=0 ◆ ovpn_path="openvpn" ◆ ovpn_remotes=[]string{"[2001:1600:18:209::1e2](14614/udp6)", "179.237.108.226(14614/udp)"} ◆ ovpn_running=-1 ◆ ovpn_tap_iface="" ◆ profile_dco=false ◆ profile_device_auth=false ◆ profile_disable_dns=false ◆ profile_disable_gateway=false ◆ profile_dynamic_firewall=false ◆ profile_force_connect=false ◆ profile_force_dns=false ◆ profile_geo_sort=false ◆ profile_id="ntvoeiwn0hmge1ry" ◆ profile_mode="ovpn" ◆ profile_reconnect=true ◆ profile_sso_auth=false ◆ profile_system_profile=true ◆ profile_timeout=false ◆ state_closed=false ◆ state_closed_waiters=0 ◆ state_deadline=false ◆ state_delay=false ◆ state_id="dd2b20ff3d3ddf13" ◆ state_interactive=false ◆ state_no_reconnect=true ◆ state_stop=true ◆ state_system_interactive=false ◆ state_temp_paths=[]string{"/etc/openvpn/ntvoeiwn0hmge1ry", "/etc/openvpn/ntvoeiwn0hmge1ry-block.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-up.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-down.sh"} ◆ state_time=time.Date(2026, time.August, 13, 21, 26, 2, 351939413, time.Local) ◆ wg_bash_path="" ◆ wg_conf_path="" ◆ wg_conf_path2="" ◆ wg_connected=false ◆ wg_last_handshake=0 ◆ wg_path="/usr/bin/wg" ◆ wg_priv_key=false ◆ wg_pub_key=false ◆ wg_quick_path="/usr/bin/wg-quick" ◆ wg_server_pub_key=false ◆ wg_sso_start=time.Date(1, time.January, 1, 0, 0, 0, 0, time.UTC) ◆ wg_sso_token=false ◆ wg_util_path=""
[2026-08-13 21:26:09][INFO] ▶ profile: Disconnected without restart ◆ client_disconnect=true ◆ client_disconnect_waiters=0 ◆ client_disconnected=true ◆ client_provider=true ◆ client_startime=7 ◆ data_iface="" ◆ data_mode="" ◆ data_remotes=[]string{"[2001:1600:18:209::1e2]", "179.237.108.226"} ◆ data_status="disconnected" ◆ data_timestamp=0 ◆ data_tun_iface="" ◆ ovpn_auth_failed=true ◆ ovpn_cmd=true ◆ ovpn_connected=true ◆ ovpn_dir="" ◆ ovpn_last_auth_failed=5 ◆ ovpn_management_pass=false ◆ ovpn_management_port=0 ◆ ovpn_path="openvpn" ◆ ovpn_remotes=[]string{"[2001:1600:18:209::1e2](14614/udp6)", "179.237.108.226(14614/udp)"} ◆ ovpn_running=-1 ◆ ovpn_tap_iface="" ◆ profile_dco=false ◆ profile_device_auth=false ◆ profile_disable_dns=false ◆ profile_disable_gateway=false ◆ profile_dynamic_firewall=false ◆ profile_force_connect=false ◆ profile_force_dns=false ◆ profile_geo_sort=false ◆ profile_id="ntvoeiwn0hmge1ry" ◆ profile_mode="ovpn" ◆ profile_reconnect=true ◆ profile_sso_auth=false ◆ profile_system_profile=true ◆ profile_timeout=false ◆ state_closed=true ◆ state_closed_waiters=0 ◆ state_deadline=false ◆ state_delay=false ◆ state_id="dd2b20ff3d3ddf13" ◆ state_interactive=false ◆ state_no_reconnect=true ◆ state_stop=true ◆ state_system_interactive=false ◆ state_temp_paths=[]string{"/etc/openvpn/ntvoeiwn0hmge1ry", "/etc/openvpn/ntvoeiwn0hmge1ry-block.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-up.sh", "/etc/openvpn/ntvoeiwn0hmge1ry-down.sh"} ◆ state_time=time.Date(2026, time.August, 13, 21, 26, 2, 351939413, time.Local) ◆ wg_bash_path="" ◆ wg_conf_path="" ◆ wg_conf_path2="" ◆ wg_connected=false ◆ wg_last_handshake=0 ◆ wg_path="/usr/bin/wg" ◆ wg_priv_key=false ◆ wg_pub_key=false ◆ wg_quick_path="/usr/bin/wg-quick" ◆ wg_server_pub_key=false ◆ wg_sso_start=time.Date(1, time.January, 1, 0, 0, 0, 0, time.UTC) ◆ wg_sso_token=false ◆ wg_util_path=""

That is only logging the authentication rate limit error, the original error would have happened earlier. Run sudo pritunl set app.auth_limiter_count_max 300 to override the rate limit. Then test it again, once finished run sudo pritunl unset app.auth_limiter_count_max to reset the rate limit value.

You will need to watch the server output in the servers tab and log output in the top right for the authentication error. The full error is not reported to the client. You may need to remove and import the profile again if authentication settings were changed and configuration sync is not configured.

Full server log on PrivateBin (will be automatically deleted after 24 hours from now):

It appears you have two clients attempting to connect to the same server with the same user. The error client-kill "remove_multi" indicates the server is ending the previous session with the user. Each client will continue to attempt to connect in a loop which then resulted in hitting the authentication rate limit.

If you want to allow multiple connections from one user enable multiple devices in the server settings.

Unfortunately I didn’t connect the same user more than once - at least I didn’t intend to do so.

I just setup / build pritunl-client on a Alpine Linux 3.24 (see other post). I then copied my profile-link for user named telerising-ch from my CH Pritunl VPN Server and run pritunl-client add pritunl://[profile-link].

Then I run pritunl-client list and pritunl-client start [id].

If I do the same (Import from Profile-Link, and starting the Connection) for user laptop-ch on my Windows 11 Laptop with Pritunl-Client for Windows it works quite well.

Get the profile log from the client, this would be in /var/lib/pritunl-client/profiles/PROFILE_ID.log.