Wireguard Unable to Connect or Stay Connected

Hello,

I have recently spun up a DigitalOcean Droplet and installed wireguard-tools followed by the Ubuntu installer using the instructions in the documentation. I have the latest Pritunl client installed on my Windows machine as well as the latest Wireguard client.

I am able to connect to OpenVPN just fine, no issues whatsoever; however, when I try to connect to Wireguard, it gives me one of two issues.

  1. It will connect for ~20-30 seconds and then disconnect me and give me the error “Failed to connect to TestServer.”

Here are the logs for issue 1:

Service logs:

[2023-04-12 14:53:22][INFO] ▶ profile: Connecting ◆ device_auth=false ◆ disable_gateway=false ◆ dynamic_firewall=false ◆ force_dns=false ◆ mode="wg" ◆ profile_id="c72c4a6ad27fde9a" ◆ reconnect=true ◆ sso_auth=false
[2023-04-12 14:53:54][ERRO] ▶ profile: Keepalive failed
profile: Request put error
Put "https://192.168.234.1/key/wg/643720808137861663545e03/643720858137861663545e12/6437211c8137861663545ee5": read tcp 192.168.234.2:61761->192.168.234.1:443: wsarecv: An existing connection was forcibly closed by the remote host.
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).pingWg
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:3127 +0xb46dae
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).watchWg
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:3689 +0xb49139
runtime.goexit
	C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x5a7260
[2023-04-12 14:53:54][INFO] ▶ profile: Reconnecting ◆ profile_id="c72c4a6ad27fde9a"
[2023-04-12 14:53:54][INFO] ▶ profile: Disconnected ◆ profile_id="c72c4a6ad27fde9a"
[2023-04-12 14:53:54][INFO] ▶ profile: Connecting ◆ device_auth=false ◆ disable_gateway=false ◆ dynamic_firewall=false ◆ force_dns=false ◆ mode="wg" ◆ profile_id="c72c4a6ad27fde9a" ◆ reconnect=true ◆ sso_auth=false
[2023-04-12 14:53:55][ERRO] ▶ profile: Request wg connection failed
profile: Request put error
Post "https://164.92.70.86/key/wg/643720808137861663545e03/643720858137861663545e12/6437211c8137861663545ee5": read tcp 192.168.1.138:61788->164.92.70.86:443: wsarecv: An existing connection was forcibly closed by the remote host.
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).reqWg
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:2762 +0xb44019
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startWg
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:3850 +0xb4acb5
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1291 +0xb394ac
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Restart
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:4288 +0xb4c957
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).restartSafe
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:4189 +0xb4c2d3
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).watchWg
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:3701 +0xb492fe
runtime.goexit
	C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x5a7260
[2023-04-12 14:53:58][INFO] ▶ profile: Reconnecting ◆ profile_id="c72c4a6ad27fde9a"
[2023-04-12 14:54:03][INFO] ▶ profile: Disconnected ◆ profile_id="c72c4a6ad27fde9a"
[2023-04-12 14:54:03][INFO] ▶ profile: Connecting ◆ device_auth=false ◆ disable_gateway=false ◆ dynamic_firewall=false ◆ force_dns=false ◆ mode="wg" ◆ profile_id="c72c4a6ad27fde9a" ◆ reconnect=true ◆ sso_auth=false
[2023-04-12 14:54:03][ERRO] ▶ profile: Request wg connection failed
profile: Request put error
Post "https://164.92.70.86/key/wg/643720808137861663545e03/643720858137861663545e12/6437211c8137861663545ee5": read tcp 192.168.1.138:61876->164.92.70.86:443: wsarecv: An existing connection was forcibly closed by the remote host.
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).reqWg
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:2762 +0xb44019
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startWg
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:3850 +0xb4acb5
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1291 +0xb394ac
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Restart
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:4288 +0xb4c957
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).restartSafe
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:4189 +0xb4c2d3
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startWg
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:3876 +0xb4a5a7
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1291 +0xb394ac
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Restart
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:4288 +0xb4c957
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).restartSafe
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:4189 +0xb4c2d3
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).watchWg
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:3701 +0xb492fe
runtime.goexit
	C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x5a7260
[2023-04-12 14:54:06][INFO] ▶ profile: Reconnecting ◆ profile_id="c72c4a6ad27fde9a"
[2023-04-12 14:54:11][INFO] ▶ profile: Disconnected ◆ profile_id="c72c4a6ad27fde9a"
[2023-04-12 14:54:11][INFO] ▶ profile: Connecting ◆ device_auth=false ◆ disable_gateway=false ◆ dynamic_firewall=false ◆ force_dns=false ◆ mode="wg" ◆ profile_id="c72c4a6ad27fde9a" ◆ reconnect=true ◆ sso_auth=false
[2023-04-12 14:54:11][INFO] ▶ profile: Disconnecting ◆ profile_id="c72c4a6ad27fde9a"
[2023-04-12 14:54:12][INFO] ▶ profile: Disconnected ◆ profile_id="c72c4a6ad27fde9a"

Client Logs:

[2023-4-12 14:53:20][INFO] Profiles: Skipping profile sync, requires subscription
[2023-4-12 14:53:22][INFO] Profiles: Updating profile 'c72c4a6ad27fde9a'
  1. It won’t connect at all and says “Failed to connect to TestServer.”

Service Logs:

[2023-04-12 14:57:59][INFO] ▶ profile: Connecting ◆ device_auth=false ◆ disable_gateway=false ◆ dynamic_firewall=false ◆ force_dns=false ◆ mode="wg" ◆ profile_id="c72c4a6ad27fde9a" ◆ reconnect=true ◆ sso_auth=false
[2023-04-12 14:57:59][ERRO] ▶ profile: Request wg connection failed
profile: Request put error
Post "https://164.92.70.86/key/wg/643720808137861663545e03/643720858137861663545e12/6437211c8137861663545ee5": read tcp 192.168.1.138:59718->164.92.70.86:443: wsarecv: An existing connection was forcibly closed by the remote host.
ORIGINAL STACK TRACE:
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).reqWg
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:2762 +0xb44019
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).startWg
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:3850 +0xb4acb5
github.com/pritunl/pritunl-client-electron/service/profile.(*Profile).Start
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/profile/profile.go:1291 +0xb394ac
github.com/pritunl/pritunl-client-electron/service/handlers.profilePost.func1
	C:/Users/Windows/go/src/github.com/pritunl/pritunl-client-electron/service/handlers/profile.go:103 +0xb5362b
runtime.goexit
	C:/Program Files/Go/src/runtime/asm_amd64.s:1594 +0x5a7260
[2023-04-12 14:58:00][INFO] ▶ profile: Disconnecting ◆ profile_id="c72c4a6ad27fde9a"
[2023-04-12 14:58:01][INFO] ▶ profile: Disconnected ◆ profile_id="c72c4a6ad27fde9a"

Client Logs:

[2023-4-12 14:57:57][INFO] Profiles: Skipping profile sync, requires subscription
[2023-4-12 14:57:59][INFO] Profiles: Updating profile 'c72c4a6ad27fde9a'

Any help would be appreciate with this. I’m working on a POC for my work and would love to be able to present the Wireguard option in addition to OpenVPN.

Thanks!

EDIT: There are no firewalls enabled at all on this instance as it is a test instance. Connection should be stable from DO’s end and internet connection is stable on my end.